---
title: "Zita Bhengra - Operations and Logistics Manager in Bengaluru | Tal"
description: "Meet Zita Bhengra, Operations and Logistics Manager based in Bengaluru."
image: "https://tal.club/meet/zita-bhengra/share-image"
---

# Zita Bhengra on Tal

## Headline

Operations and Logistics Manager

## Location

Bengaluru

## Work experience

Operations and Logistics Manager at JoGenii, Jul 2021 \- Present · 5 yrs, Pune, Maharashtra, India, • Plan, manage and evaluate logistics operations liaising with vendors, logistics providers and customers\. • Partner with potential vendors to align our goals with business strategy to promote growth\. And help them onboard efficiently\. • Onboard Vendors end to end by helping them clarify their questions and resolving all integration issues\. • Monitor and follow up on pending orders, backlog status and payment\. • Process sales orders in full cycle from order entry to invoicing\. • Implementing efficient order management systems, ensuring timely shipment coordination and dispatch scheduling for seamless operations\.

E\-Commerce operations Executive at the nestery, Apr 2021 \- Jul 2021 · 4 mos, Bengaluru, Karnataka, India, • Dealing with high volumes of customer inquiries quickly and efficiently by email and internal alerts\. • Managing requests and documents from customers and passing queries to the relevant departments to manage through to delivery\. • Assistance with label generation and printing issues from customers\. • Manage bulk parcel queries or customer escalations by liaising with Sales, Account Management and Carriers and keeping the customer updated • Planning and managing logistics,client and customer services\. Directing, optimizing and coordinating full order cycle\.

Travel Consultant at TripFactory\.com, Jan 2019 \- Apr 2019 · 4 mos, Bengaluru, Karnataka, India, • Organized trips for individuals and family\. • Worked closely with clients to understand unique needs and meet specific travel desires\. • Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation\. • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments\.

Retail Operations Management trainee at Bestseller India, Jul 2016 \- Jan 2017 · 7 mos, Bangalore , India, • Acquired knowledge of all the standards, procedures and methods that are needed for departmental duties and performance\. • Solved customer challenges by offering relevant products and services\. • Implemented up\-selling strategies such as recommending accessories and complementary purchases to boost revenue\.

## Education

Bachelor of Science \- BS, Hospitality Administration/Management, Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai

Diploma, Tourism and Travel Services Marketing Operations, Indira Gandhi National Open University

[View the original profile](https://tal.club/meet/zita-bhengra)

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