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Zenin Dsilva

Business Analyst | Payments & Fintech |In-Solutions Global | SVNIT ’25

Mumbai

1+ year of work experience

In-Solutions Global Ltd
Aug 20251 yrPresent

- Led requirement elicitation and documentation (BRDs, FRDs) for payment module enhancements, ensuring alignment across product, engineering, and QA - Mapped end-to-end card onboarding journeys, uncovering process gaps and driving improvement recommendations - Produced core documentation including BRDs, FRDs, DOUs, and RTMs to support product development and delivery.
In-Solutions Global Ltd
Feb 20257 mosAug 2025

- Drove stakeholder communication and cross-functional coordination across product and technology teams to ensure clear requirement alignment - Created process flow diagrams and AS-IS documentation, and conducted requirement elicitation for multiple systems and products - Authored key documentation including BRDs, FRDs, and Requirement Traceability Matrices (RTMs) for internal tools
Tech Mahindra
May 20241 moJun 2024

Mumbai

- Conducted requirement gathering and translated business needs into functional specifications and user stories; performed functional and UI testing to validate features, identify defects, and support issue resolution prior to release - Designed and developed responsive frontend components using React.js, converting requirements into scalable, user-friendly interfaces.

Zenin’s AI Stack

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Education

Sardar Vallabhbhai National Institute of Technology, Surat

Bachelor of Technology - BTech, Computer Science

Sardar Vallabhbhai National Institute of Technology, Surat

20214 yrs2025
Abu dhabi indian school

High School Diploma, Sciences

Abu dhabi indian school

20183 yrs2021

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Headline

Business Analyst | Payments & Fintech |In-Solutions Global | SVNIT ’25

About

Business Analyst with experience in the payments and financial services domain, currently working at In-Solutions Global. I specialize in translating complex financial workflows into structured, actionable requirements, ensuring alignment with business objectives, regulatory expectations, and large-scale transaction environments. I have hands-on exposure to end-to-end payment ecosystems, including issuing, acquiring and reconciliation concepts. I work closely with cross-functional teams across product, engineering, and operations to drive requirement clarity, support UAT cycles, and contribute to reliable, high-volume payment system delivery within Agile environments. My core strengths include business analysis documentation (BRDs, FRDs, user stories), process mapping (SIPOC, swimlanes), and requirement traceability. I bring a structured, detail-oriented approach to problem-solving with a strong focus on accuracy, risk awareness, and system integrity.

Location

Mumbai

AI stack

claude code

cursor

deepseek

gemini

grok

kimi

Work experience

Business Analyst at In-Solutions Global Ltd, Aug 2025 - Present · 1 yr, - Led requirement elicitation and documentation (BRDs, FRDs) for payment module enhancements, ensuring alignment across product, engineering, and QA - Mapped end-to-end card onboarding journeys, uncovering process gaps and driving improvement recommendations - Produced core documentation including BRDs, FRDs, DOUs, and RTMs to support product development and delivery.

Business Analysis Intern at In-Solutions Global Ltd, Feb 2025 - Aug 2025 · 7 mos, - Drove stakeholder communication and cross-functional coordination across product and technology teams to ensure clear requirement alignment - Created process flow diagrams and AS-IS documentation, and conducted requirement elicitation for multiple systems and products - Authored key documentation including BRDs, FRDs, and Requirement Traceability Matrices (RTMs) for internal tools

Software Engineer Intern at Tech Mahindra, May 2024 - Jun 2024 · 1 mo, Mumbai, - Conducted requirement gathering and translated business needs into functional specifications and user stories; performed functional and UI testing to validate features, identify defects, and support issue resolution prior to release - Designed and developed responsive frontend components using React.js, converting requirements into scalable, user-friendly interfaces.

Education

Bachelor of Technology - BTech, Computer Science, Sardar Vallabhbhai National Institute of Technology, Surat

High School Diploma, Sciences, Abu dhabi indian school

Zenin Dsilva - Business Analyst in Mumbai | Tal