Zaid Ahamad Siddiqui profile photo 1 on Tal

Zaid Ahamad Siddiqui

Client & Customer Support Executive | BPO | Focused on Service & Communication

Gondia

2+ years of work experience

Ephpsolutions Pvt. Ltd.
Aug 202511 mosPresent

Gondia, Maharashtra, India

I have recently started my career in the BPO industry, where I handle both client and customer support. I focus on clear communication, solving queries, and providing good service while learning and improving every day.
Smart Choice
Sep 20241 yrAug 2025

Gondia, Maharashtra, India

Manage orders, shipment tracking, and inventory through software to ensure smooth delivery. I assist customers with their order-related queries and resolve complaints while maintaining a positive experience. I focus on building strong client relationships and ensuring timely support.

Education

Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

Bachelor of Vocation, Software Development

Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

20233 yrs2026

Join Zaid and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Zaid Ahamad Siddiqui on Tal

Headline

Client & Customer Support Executive | BPO | Focused on Service & Communication

Location

Gondia

Work experience

Client Support Representative at Ephpsolutions Pvt. Ltd., Aug 2025 - Present · 11 mos, Gondia, Maharashtra, India, I have recently started my career in the BPO industry, where I handle both client and customer support. I focus on clear communication, solving queries, and providing good service while learning and improving every day.

Software & Logistics Support Executive at Smart Choice, Sep 2024 - Aug 2025 · 1 yr, Gondia, Maharashtra, India, Manage orders, shipment tracking, and inventory through software to ensure smooth delivery. I assist customers with their order-related queries and resolve complaints while maintaining a positive experience. I focus on building strong client relationships and ensuring timely support.

Education

Bachelor of Vocation, Software Development, Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

Zaid Ahamad Siddiqui - Client Support Representative in Gondia | Tal