Headline

QA Team Lead | AEM | API Testing | AI-Assisted QA | Generative AI | Agile | Delivering High-Quality Enterprise Applications | Implementation Consultant

About

QA Team Lead and Implementation Professional with 7+ years of experience delivering enterprise applications across insurance, healthcare, e-commerce, and BPM domains. My experience extends beyond quality assurance into application implementation, client engagement, requirement analysis, stakeholder coordination, and release management. I have worked closely with product owners, global clients, business stakeholders, and technical teams to understand requirements, align solutions with business needs, coordinate implementations, and ensure successful delivery. In my implementation and delivery responsibilities, I have been involved in: * Leading implementation activities and coordinating enterprise application updates and releases. * Gathering requirements and participating in stakeholder reviews, sprint planning, and solution-alignment discussions. * Coordinating client reviews, User Acceptance Testing (UAT), defect triage, and issue resolution. * Managing communication between clients, business teams, and technical stakeholders to support smooth delivery. * Supporting CMS implementations, AEM components and templates, content workflows, and author-to-publish validation. * Contributing to insurance solution implementation and client-facing Agile ceremonies. My core expertise includes QA leadership, functional and regression testing, AEM CMS, API validation, Agile delivery, and defect management. I also leverage Generative AI and prompt engineering to improve test case creation, test design, and defect analysis. I enjoy working at the intersection of technology, business, and people—understanding client needs, coordinating teams, solving problems, and ensuring solutions deliver business value. I am interested in opportunities that combine implementation management, client relationship management, technical consulting, stakeholder engagement, and delivery leadership, where I can use my technical background and communication skills to drive successful outcomes.

Location

Bengaluru

AI stack

gemini

openai

ChatGPT

ChatGPT Images

Work experience

Quality Assurance Team Lead at CAROLINA INFORMATION AND TECHNOLOGIES, Sep 2023 - Jun 2025 · 1 yr 10 mos, Bangalore Urban, Karnataka, India, Leading end-to-end QA activities for web-based and enterprise applications • Managing and mentoring QA team members; task allocation, test review, and sprint delivery tracking • Strong expertise in Manual Testing (80%) – Functional, Regression, Smoke, System & UAT Testing • Involved in Requirement Analysis, Test Planning, Test Strategy preparation & effort estimation • Designing detailed Test Scenarios & Test Cases aligned with business requirements • Hands-on experience in API Testing using Postman – validating request/response, status codes, payload & error handling • Exposure to Automation Testing (20%) – supporting regression suite execution and test maintenance • Actively working in Agile/Scrum environment with sprint planning, daily stand-ups & retrospectives • Defect tracking, reporting & RCA using JIRA • Ensuring quality releases with reduced production defects and improved test coverage..

Senior Test Engineer at SLK, May 2022 - Aug 2023 · 1 yr 4 mos, Karnataka, India

Project Associate at Cognizant, Aug 2021 - Mar 2022 · 8 mos, Bengaluru, Karnataka, India

Test Engineer at Detouche solutions pvt ltd, Oct 2017 - Apr 2020 · 2 yrs 7 mos, Bangalore Urban, Karnataka, India, Detail-oriented and enthusiastic fresher aspiring to build a career in software testing. Strong understanding of Software Testing Life Cycle (STLC), defect lifecycle, and basic testing types like functional, regression, and smoke testing. Familiar with tools like JIRA and basic SQL. Quick learner with good analytical and problem-solving skills, eager to contribute to quality-driven projects.

Education

Bachelor in computer application, Computer Science, Banglore university

Master of Business Administration - MBA, International entrepreneurship and IT, The ICFAI University, Tripura