Headline

Program Manager @ Mesa School of Business | Automation & AI in Ops | n8n, LLM workflows, funnel analytics | Ex-Zomato, Ex-Blinkit

About

I build the automation and data layer that operations teams run on. At Mesa School of Business I own the automation and reporting behind admissions for three programs - UG, PGP Forge and PGP SLE - across a funnel that narrows ~55,000 leads down to ~700 offers. The work is mostly systems: a webhook-triggered lead-qualification workflow in n8n that uses an LLM to categorise every inbound lead for counsellors (in production 5+ months, 95% accuracy, up to 200 leads/day), an end-to-end application-to-enrollment journey, and the cross-program dashboards the team uses daily to decide where to spend. Together these removed roughly 17 person-hours of manual work a day at peak from an 8-10 person team. Before Mesa I spent nearly two years at Zomato, ending as a Key Account Manager owning promotions for 500+ restaurants across Delhi NCR - grew the portfolio ~30% YoY (45k to 58k monthly orders) and lifted merchant ROI from 1.7 to 2.3. I joined as an Acquisition Ninja and converted to KAM in three months. Before that, category management at Blinkit and growth roles across four early-stage startups. What I enjoy most: taking messy, manual workflows and turning them into clean, automated systems - increasingly with an LLM somewhere in the middle. Open to conversations in revenue ops, growth ops, and AI/automation roles. yuvraj.s0151@gmail.com

Location

Bengaluru South

AI stack

claude code

claude

gemini

lovable

notebooklm

openai

Work experience

Program Manager at Mesa School of Business, Feb 2026 - Present · 8 mos, Bengaluru South, Own the automation and reporting layer behind admissions for three programs - UG, PGP Forge and PGP SLE - across a funnel of ~55,000 leads → ~3,000 intent-stage → ~1,800 assessments → ~700 offers. - Built and shipped a live, webhook-triggered lead-qualification workflow in n8n that uses an LLM to infer fee band from school and city data and assign each lead a targeting category for counsellors - in production 5+ months at 95% accuracy, handling up to 200 leads/day at peak - Replaced manual admissions processing with automated n8n + LeadSquared workflows across all three programs, removing ~17 person-hours of manual work a day at peak from an 8-10 person team, which now runs WhatsApp/WATI campaign strategy and segmentation instead - Automated the Forge application-to-enrollment journey end to end - WhatsApp, email and status updates triggered from Google Sheets - and the SLE offer pipeline covering offer-document generation, fee-structure sheets and Canva offer letters; built for the founding cohort, which expanded from 80 to 120 seats on demand - Building an LLM-based application scorer for Forge against criteria that change each cycle, measuring agreement against manual review before full rollout - Built the cross-program dashboards the admissions team uses daily to decide which segments to target and whether to scale or pull back performance-marketing spend; track CAC, CSQL, creative and video-ad performance from acquisition through admission - Ran 7-8 company-wide Excel and Google Sheets sessions reaching ~50 of ~175 employees, lifting data literacy and enabling self-serve reporting Tools: n8n · LeadSquared · WATI · Google Sheets · Canva

Key Account Manager at Zomato, Jul 2024 - Feb 2026 · 1 yr 8 mos, - Owned promotions strategy for a portfolio of 500+ key restaurants across Delhi NCR, balancing growth, visibility and profitability - grew the portfolio ~30% YoY, from ~45k to ~58k monthly orders, and lifted merchant ROI from 1.7 to 2.3 - DRI for rolling out centrally-driven in-app initiatives across a five-KAM pod covering all Delhi NCR zones - 50%-off Flash Sale, festival drives, promo drives and packaging programmes - coordinating restaurant adoption and on-ground execution across all five portfolios - Ran two growth mandates: city-level scaling of high-potential restaurants, and hyperlocal zone ownership to strengthen supply in high-traffic micro-markets - Analysed user behaviour - searches, app opens, ordering patterns - to close demand-supply gaps and improve order conversion

Acquisition Ninja at Zomato, May 2024 - Jul 2024 · 3 mos, - Onboarded 70+ eateries through field acquisition; ranked top performer among 150+ field reps and selected for the "Super Ninja" specialised cohort - Converted to a full-time Key Account Manager role in three months

Category Management Intern at Blinkit, Feb 2024 - Mar 2024 · 2 mos, Gurugram, - Optimised product metadata across multiple categories with the content team to improve discoverability; ran keyword research and tracked search-performance metrics to improve the in-app search experience

Education

Bachelor of Management Studies, Business Administration and Management, General, College Of Vocational Studies

Cambridge School Srinivaspuri