Associate Director - TPM with Zepto | Ex Paytm, Airtel, Junglee Games

Bengaluru, Karnataka, India

Bengaluru South, Karnataka, India

Bengaluru, Karnataka, India



Gurugram, Haryana, India

Gurgaon, India







Master of Computer Applications (M.C.A.), Computer Software Engineering
Birla Institute of Technology, Mesra

Bachelors of computer applications, Computer Science
SYMBIOSIS INTERNATIONAL UNIVERSITY
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I lead at the intersection of technology, operations, and scale. At Zepto, I work on high-impact problems where execution quality directly influences millions of customer interactions. I focus on turning ambiguity into structured systems, driving operational efficiency, and delivering outcomes that move the business. I’ve built a reputation for ownership, speed, and clarity—leading cross-functional initiatives across product, engineering, and operations. Lately, I’ve been exploring applied AI and automation—not as buzzwords, but as tools to solve real problems at scale. Always interested in building teams and systems that work better than they should.
Bengaluru
claude code
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Associate Director - Technical Program Management at Zepto, Oct 2025 - Present · 1 yr, Bengaluru, Karnataka, India
Senior Technical Program Manager at Zepto, Nov 2024 - Sep 2025 · 11 mos, Bengaluru South, Karnataka, India, I lead cross-functional technology and product initiatives end-to-end from understanding requirements and defining strategy, to coordinating engineering, design, and operations, and finally driving measurable success in adoption, performance, and business impact. I work across teams to ensure alignment, remove roadblocks, and deliver products that not only ship, but succeed in the real world.
Senior Technical Program Manager at ZET, Feb 2024 - Nov 2024 · 10 mos, Bengaluru, Karnataka, India, I play a pivotal role in planning and delivering large-scale technology initiatives, working closely with engineering, product, and design teams to build and launch impactful fintech solutions. My focus goes beyond execution I’m driven by the mission of advancing financial inclusion at scale, solving one real-world barrier at a time.
Technical Program Manager at Paytm, Apr 2023 - Jan 2024 · 10 mos, I manage multiple large-scale projects end-to-end, while also overseeing key sub-components within broader strategic programs. I lead cross-functional teams to ensure delivery within defined timelines and budgets, aligning engineering, product, and business stakeholders. My responsibilities include defining project scope and objectives, identifying critical internal and external stakeholders, creating execution strategies for high-impact initiatives, delegating tasks effectively, allocating resources, and establishing master timelines to ensure seamless execution and successful outcomes.
Deputy Manager at Paytm, May 2022 - Apr 2023 · 1 yr
Technical Program Manager at Bharti Airtel, May 2021 - May 2022 · 1 yr 1 mo, Gurugram, Haryana, India, I lead the financial services program at Airtel, driving three major product initiatives Digital Lending, Credit Card, and the Loan Origination Platform. I define quarterly roadmaps and strategic initiatives with stakeholders, streamline delivery processes, and track KPIs to ensure end-to-end execution. I manage both internal and external stakeholders to maintain alignment, while collaborating closely with engineering and product teams to solve technical challenges, remove daily blockers, and ensure smooth, on-time delivery of high-impact fintech solutions.
Manager - Program Management at Junglee Games, May 2019 - May 2021 · 2 yrs 1 mo, Gurgaon, India, I lead end-to-end delivery of technical solutions, from planning to final go-live. This includes building and coordinating cross-functional teams both internal and external to align on clear deliverables. I create and refine project plans, processes, and communication standards, ensuring consistent execution and real-time progress tracking. I support implementation with reports, demo environments, and system configurations. Throughout delivery, I proactively manage scope changes, anticipate risks, and implement contingency plans. I also own solution handovers to client services, service delivery, and technical teams at key milestones, and regularly deliver detailed progress reports, requirements documentation, and stakeholder presentations.
Master of Computer Applications (M.C.A.), Computer Software Engineering, Birla Institute of Technology, Mesra
Bachelors of computer applications, Computer Science, SYMBIOSIS INTERNATIONAL UNIVERSITY