---
title: "Yogesh Singh - Senior Business Analyst in Greater Bengaluru Area | Tal"
description: "Meet Yogesh Singh, Senior Business Analyst | 2x Salesforce Certified | CRM Expert | Salesforce Developer (Apex, Flows, API, LWC, Integration) | Driving Digital Transformation | Agentblazer Innovator | Ranger Rank | 2x LeadSquared Certified based in Greater Bengaluru Area. AI stack includes anthropi..."
image: "https://tal.club/meet/yogesh-singh-4/share-image"
---

# Yogesh Singh on Tal

## Headline

Senior Business Analyst \| 2x Salesforce Certified \| CRM Expert \| Salesforce Developer \(Apex, Flows, API, LWC, Integration\) \| Driving Digital Transformation \| Agentblazer Innovator \| Ranger Rank \| 2x LeadSquared Certified

## About

As a Senior Business Analyst at Hike Education, I lead CRM initiatives, focusing on automating workflows, managing system integrations, and collaborating with stakeholders to streamline processes\. Our team has successfully automated 80% of manual CRM workflows, driving measurable business impact and improving productivity\. With an MBA in Finance and Marketing and a BTech in Computer Science Engineering from Lovely Professional University, I specialize in CRM, process mapping, and change management\. Committed to enhancing operational efficiency, I aim to deliver scalable solutions that align with organizational goals and drive value\.

## Location

Greater Bengaluru Area

## AI stack

anthropic apis

claude code

claude

cursor

openai

## Work experience

Senior Business Analyst at Hike Education, Oct 2023 \- Present · 3 yrs 1 mo, Gurugram, Haryana, India, • Automated 80% of manual CRM workflows, improving team productivity by 30% • Led CRM team for end\-to\-end implementation and system integrations • Managed API and dialler vendor collaboration for seamless data flows • Delivered projects within deadlines and achieved measurable business impact • Executed implementation plans, ensuring projects/tasks/accounts went live within stipulated timeframes\. • Acted as a primary point of contact for company stakeholders, providing regular updates and addressing any integration concerns\. • Collaborated with sales and stakeholder teams to clarify customizations and unique requirements served by LeadSquared\. • Liaised with vendors for API and dialler integration, providing feedback and conducting post\-implementation reviews for continuous improvement\.

Business Analyst at LeadSquared, Jun 2022 \- Oct 2023 · 1 yr 5 mos, Bengaluru, Karnataka, India, • Gathering business requirements, performing requirements analysis and documenting functional and technical requirements\. • Business requirements documentation and user guide preparation\. • Formulating creative solutions to optimize business outcomes\. • Onboarding clients and ensuring on\-time implementation of CRM and the quality of delivered systems\. • Identifying process inefficiencies through gap analysis and outlining sensible solutions and raising product enhancements\. • Data mining and data cleaning for report generation\. • Upsell/cross\-sell LeadSquared products or services wherever applicable\.

Associate Business Analyst at LeadSquared, Jul 2021 \- Jun 2022 · 1 yr, Bangalore Urban, Karnataka, India, • Understanding the software ecosystem of customers and coming up with the best possible ways of connecting LeadSquared to them\. • Primary point of contact for customers on implementation including any integrations\. • Updating Project management tools like JIRA and Rocketlane and communicating work status to client and internal stakeholders on a regular basis\. • Working closely with Sales, Customer support, and product development team for customisations and integrations\.

Market Research Intern at Allied Market Research, Jun 2021 \- Jul 2021 · 2 mos, India

Management Trainee at Procurement League, Feb 2021 \- Apr 2021 · 3 mos, India

## Education

Master of Business Administration \- MBA, Finance and Marketing, Lovely Professional University

Bachelor of Technology \- BTech, Computer Science Engineering, Lovely Professional University

[View the original profile](https://tal.club/meet/yogesh-singh-4)

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