Headline

Human Resource Associate (Operations)

Location

Mumbai

Work experience

Human Resources Delivery Associate at Accenture, Jul 2022 - Feb 2025 · 2 yrs 8 mos, Mumbai, Responsibilities: • Analysing and processing benefit-related transactions that resulted from various life and job events according to established policies, procedures, collective bargaining agreements and laws within cut-off timings and as per SLA. • Regular reviews of procedures ensuring new processes are documented. • Conduct internal quality audits for entire team and provide feedbacks. • Have hands on experience on Salesforce and Oracle (HCM). • Assist SME’s for doing RCA on DSAT’s and errors. • Assist the team with daily deliverables and queries. Training: • Colaboratted with client to understand their business process and domain knowledge, effectively integrating their insights into project deliverables. •Completed a comprehensive on the job training program in Health and Welfare (H&W), U.S Benefits gaining expertise in product knowledge. •Completed Entitlement study for all the process. Project: • Took initiative to provide training to the entire team related new process updates as well as new joiners and assisting in resolving their queries. Recognitions: Awarded ‘Certificate of Appriciation’ for Q1 in 2023 for creating client value through business outcomes. Awarded ‘Core Value Champion Award’ for Q3 in 2023 for fostering and bringing core values to life. Awarded ‘Superstar of the Month’ for the month of September 2023 for exceptional contribution and performance. Awarded ‘Star of Business’ for Q3 in 2024 for recognition of efforts towards Creating client value through business outcome

Public Relations Intern at HGS - Hinduja Global Solutions, Jun 2019 - Jun 2020 · 1 yr 1 mo, Mumbai, Maharashtra, India, Responsibilities: • Handled onboarding processes, ensuring seamless integration of new employees. • Created and maintained data entry logs to effectively monitor onboarding activities. • Reviewed and streamlined onboarding processes by identifying gaps and implementing improvements. • Generated employee IDs through database systems while ensuring accurate record-keeping. • Managed employee files by collecting and maintaining required digital and physical documents to meet compliance standards. • Scanned, organized, and stored documents in a centralized database for quick and easy retrieval. • Collected and shared employee data with the payroll team to ensure smooth and timely payroll processing.

Education

Bachelor's degree, Accounting and Finance, R.D. & S.H. National College

baf, Accounting and Finance, University of Mumbai