Headline

VP- Partnerships @GyanDhan | Ex- Credflow, BharatPe | IIT Delhi

About

At GyanDhan, I am thrilled to contribute to the mission of making higher education accessible by fostering collaborations that unlock opportunities for students and partners alike. This role aligns with my dedication to people-led growth and leveraging strategic alliances to create long-lasting value. With 5+ years of experience scaling startups, I’ve delivered measurable results across strategic planning, sales, and operations. Previously, at Credflow, I drove Inside Sales revenue up by 33x and Channel Sales revenue by 10x while establishing a network of 480+ Channel Partners. At BharatPe, I scaled Bengaluru operations from a team of 4 to 400+ in eight months, reducing churn by 25% and increasing transaction volumes by 30%. I excel at building high-performing teams, optimizing workflows, and executing growth strategies. Whether it’s through strategic planning, people-led growth, or operational excellence, I am committed to creating sustainable impact. 𝐊𝐞𝐲 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬: Business Leadership, Business Development, Team Building, Startup Scaling, Strategic Planning, Process Optimization, Growth Marketing. Let's Connect!

Location

New Delhi

AI stack

claude code

claude

gemini

notebooklm

notion

openai

Work experience

Vice President - Strategic Partnerships at GyanDhan, Nov 2024 - Jul 2026 · 1 yr 9 mos, New Delhi, Led partnership strategy to expand GyanDhan's network of institutions, study abroad consultants, and DSAs across India. Drove 2.5x business growth, scaling loan sanctions from ₹480 Cr to ₹1,200 Cr in FY 2025–26 through expanded partner strategy and pipeline development. Grew partner network from 700 to 2,000+ partners across India, scaling collaborations at pace. Improved lead-to-conversion rate from 10% to 13% by restructuring the loan ops team and optimising workflows. Reduced CRM costs by leading the transition from HubSpot to Frappe; supported in-house CRM development and continuous improvement. Aligning cross-functional teams to execute scalable partnership frameworks supporting GyanDhan's education-access mission. Developed a predictive sales forecasting model to optimise target planning and accurately project monthly lead flow. Built an intelligent task-creation engine that auto-prioritises daily RM outreach using last touch-point, lead flow trend, sanction trend, and dormant-partner signals — eliminating manual task assignment.

Head - Business and Operations at CredFlow, Aug 2020 - Jun 2024 · 3 yrs 11 mos, New Delhi, As part of the core team, my role was to scale business revenue and sales team management through strategic initiatives and cross-functional team leadership. I was involved in multiple 0-1 journeys to build and grow the company, including Inside Sales, Channel Sales, Support, Marketing, Cold Marketing, Lending Sales, HR and Business Operations at large. · Increased Inside Sales revenue 33x (₹1.2M to ₹40M ARR) through strategic sales process optimization and team scaling. · Expanded Channel Sales revenue 10x (₹6M to ₹60M ARR) by developing and nurturing strategic channel partnerships. · Established and scaled a network of 480+ Channel Partners across India; led partner events in 8 cities, achieving 20% uplift in partner onboarding. · Built and managed Inside Sales, Channel Sales, Customer Support, Marketing, and Lending Sales functions from the ground up. · Implemented CRM systems (Pipedrive, LeadSquared) and automated email workflows (Mailchimp, Zapier, Make) to drive operational efficiency and higher lead conversion. · Achieved 50% reduction in Customer Acquisition Cost (CAC) through data-driven audience segmentation and marketing collaboration. · Devised and executed market penetration strategies for CredFlow's Lending division; established strong vendor relationships with favourable commercial terms.

Founder at BuyEarthly, Jan 2020 - Apr 2020 · 4 mos, Delhi, India, • Started with an idea to build an only sustainable products marketplace. • Conducted interviews with 50+ sustainable product manufacturers/sellers to understand the market and challenges. • Conducted field drives to create awareness about the use of sustainable products Eventually put the idea on hold due to self doubts, COVID-19 and lack of proper understanding. Key skills - startup development, strategic planning, product development, customer interviews, market research, critical thinking, team building, entrepreneurship

Business Head - Merchant Acquisition (Founding Member) at BharatPe, Jan 2018 - Nov 2019 · 1 yr 11 mos, Bangalore, • Successfully launched and managed Bharatpe's sales and operations in Bengaluru, scaling it to become the company's highest-transacting city. • Expanded the Field Sales team from 4 to over 400 active members within 8 months. • Established and led Bharatpe's Merchant Retention Team across India (Delhi, Mumbai, Bengaluru, Pune, Hyderabad), achieving a 25% reduction in customer churn and a 30% increase in transactions from existing customers. • Contributed to the development of an in-house Field Agent application. • Conducted market research to pinpoint potential customer segments, informing an expansion strategy. Key Skills - sales team management, business development, business head, team leadership, team building, customer acquisition, customer retention, customer success, program management, entrepreneurship, strategic initiatives, strategic planning, process improvement,

Summer Intern at Hindalco Industries Limited, May 2017 - Jul 2017 · 3 mos, Bargawa

Education

Bachelor of Technology, Electrical and Electronics Engineering, Indian Institute of Technology, Delhi