Regional Omni sales driver & Lead Trainer | Retail Management, Sales Growth

Mumbai, Maharashtra, India
India

Mumbai, Maharashtra, India

Phoenix kurla



Master of Business Administration - MBA, Retial
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

Bachelor of managemet studies, Marketing
Mumbai university
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As a retail operations manager with over 8 years of experience, I have developed a strong skill set in managing store operations, team performance, and customer satisfaction. I have a proven track record of driving sales growth, controlling costs, and implementing effective strategies to enhance overall store profitability and customer engagement. My most recent role was as a store manager at PUMA Group, where I oversaw daily operations, staff performance, inventory levels, and visual merchandising standards. I also contributed to the highest-ever monthly sales in the store's history, demonstrating my ability to drive performance and exceed targets in a competitive retail environment. Prior to that, I was an assistant store manager at Being Human Clothing and a sales associate at Louis Philippe, where I honed my skills in customer relationship management, sales planning, and leadership. I am currently pursuing an MBA in Retail from NMIMS, Andheri Mumbai, and hold a Bachelor's degree in Marketing from Mumbai University.
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Regional sales driver and Trainer at Malabar Gold & Diamonds, Dec 2025 - Present · 11 mos, Mumbai, Maharashtra, India, Driving Sale trough Omni Channel and Lead the Training of Omni channel and M-Touch devices.
Store Manager at Peter England Fashion & Retail Limited (Aditya Birla Group) C/O Manp, May 2025 - Dec 2025 · 8 mos, India
Store manager at Puma Group, May 2024 - May 2025 · 1 yr 1 mo, Mumbai, Maharashtra, India, “I was actively involved in managing the day-to-day operations of the store, which included overseeing staff performance, ensuring optimal inventory levels, maintaining visual merchandising standards, and delivering excellent customer service. My focus was on driving sales, controlling costs, and implementing effective strategies to enhance overall store profitability and customer satisfaction.”
Assistant Store Manager at Being Human Clothing, Jul 2022 - May 2024 · 1 yr 11 mos, Phoenix kurla, In December 2022, our team achieved a remarkable milestone by recording the highest-ever monthly sales in the store’s history over the past ten years. This significant achievement was the result of strategic planning, effective promotional campaigns, strong team coordination, and a keen focus on customer engagement and satisfaction. It demonstrated our ability to drive performance and exceed targets even in a highly competitive retail environment.
Fashion Consultant at Aditya Birla Fashion and Retail Ltd. (Louis Philippe), Feb 2019 - Aug 2022 · 3 yrs 7 mos
Master of Business Administration - MBA, Retial, Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Bachelor of managemet studies, Marketing, Mumbai university