Headline

Senior Application Support Analyst | Production Support & Monitoring | IT Service Management | Ensuring High Availability & Seamless Integration of Business Critical Systems

About

I am a Senior Application Support professional with overall 10 years of experience and 8 years of experience in specializing in production troubleshooting, incident management, and system reliability. I bridge the gap between development teams and end-users, ensuring seamless system availability and minimizing downtime for critical business operations.

Location

Thane

Work experience

Senior Application Support Analyst at HDFC Bank, Apr 2023 - Present · 3 yrs 4 mos, Airoli

Production Support Engineer at IDC Technologies, Inc., Jan 2022 - Jan 2023 · 1 yr 1 mo, Mumbai

Support Engineer at Rupeeseed Technology Ventures Pvt Ltd, Aug 2021 - Nov 2021 · 4 mos, Borivali, Maharashtra, India

Application Support Engineer at IIFL (India Infoline Group), Nov 2017 - Aug 2021 · 3 yrs 10 mos

Search Engine Optimization Executive at Star web consultant, Nov 2015 - May 2017 · 1 yr 7 mos, Mumbai

Education

Bscit, Information Technology, Mumbai University Mumbai