Application Support Engineer | DevOps Engineer | Production Support | Linux | AWS | CI/CD | 11 Years Experience

Muscat, Masqaţ, Oman

Mumbai, Maharashtra, India

Wadala, Maharashtra, India


India

India

Bachelor's Degree, Information Technology
University of Mumbai
kirti college mumbai
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Download Tal BossApplication Support Engineer | DevOps Engineer | Production Support | Linux | AWS | CI/CD | 11 Years Experience
Application Support and DevOps Engineer with 7+ years of experience in supporting enterprise applications, managing production environments, and ensuring system reliability. Strong expertise in Application Support, Production Support, Incident Management, Root Cause Analysis, Linux systems, system monitoring, and deployment support. Hands-on exposure to DevOps practices including CI/CD pipelines, Git, Docker, Jenkins, and AWS cloud fundamentals. Proven track record of reducing downtime, improving SLA compliance, handling high-priority incidents, and working with cross-functional teams across development, QA, and infrastructure. Actively seeking opportunities in Application Support Engineer, DevOps Engineer, Production Support Engineer, or SRE-aligned roles.
Mumbai
Software Engineer at DESSCo, Sep 2024 - Sep 2025 · 1 yr 1 mo, Muscat, Masqaţ, Oman, Introduced new technologies in the real world enabled with AI, collaborating with project and technical experts. Led the IT department, overseeing responsibilities related to IT infrastructure, website, technologies, and helpdesk. Executed key projects for high-profile clients such as National Finance, Jindal Steel, the Health Ministry, and the Bank of Muscat, driving innovation and technical solutions.
Assistant Manager at Xtreme Media, Apr 2022 - Sep 2024 · 2 yrs 6 mos, Mumbai, Maharashtra, India
Technical Software Support Lead at Xtreme Media, Jul 2020 - Sep 2024 · 4 yrs 3 mos, Wadala, Maharashtra, India
Senior Software Support Engineer at Xtreme Media, Oct 2017 - Sep 2024 · 7 yrs
Help Desk Supervisor at Banyan Tree management Solution, Jul 2016 - Sep 2017 · 1 yr 3 mos, India, 1. Provided technical support for ISP networks, optimizing network equipment. 2. Resolved network issues, ensuring security and availability. 3. Familiar with wireless networking and broadband technologies.
Technical Support Executive at Abel Softwares, Jun 2014 - Jun 2016 · 2 yrs 1 mo, India, 1. Administered servers remotely using Remote Desktop. 2. Managed daily database backups and client reports. 3. Troubleshot client website issues and suggested modifications.
Bachelor's Degree, Information Technology, University of Mumbai
kirti college mumbai