Headline

Sr. Product Manager - Tech at Amazon

About

Product leader with 14+ years of experience building and scaling global platform and SaaS products. I operate at the intersection of strategy, execution, and market insight—translating ambiguity into bold product vision, differentiated roadmaps, and scalable outcomes. I bring a strong pulse on emerging trends like AI and agentic workflows, leveraging them to drive automation, unlock new value pools, and shape long-term growth. I partner deeply across engineering, business, and stakeholders to drive adoption and impact. Known for sharp product narratives and data-informed decisions, I build high-performing teams and products that consistently deliver measurable business outcomes.

Location

Bengaluru

AI stack

cursor

opencode

Work experience

Senior Product Manager - Tech at Amazon, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, - Building Amazon's fulfilment API suite - SmartConnect to accelerate business growth for online merchants. - Building API powered products to help sellers to serve customers faster, optimise operations and meet performance metrics - Creating developer tools to make API integration simple, intuitive and seamless for WW developers. - Leading WW expansion of SmartConnect across different Amazon marketplaces

Senior Product Manager at Amazon, Jan 2023 - Nov 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, Building API products (SmartConnect) which enable online merchants to automate their critical day to day operations such as Inventory management, order fulfilment, and return reconciliation. This enables sellers to move fast, scale their business and reduce manual interventions.

Product Manager at Amazon, Dec 2019 - Jan 2023 · 3 yrs 2 mos, Bangalore, Led Amazon's API product in India, orchestrating seamless automation solutions for online sellers and transforming their daily operations. As the integration strategist, I fostered partnerships with major brands and developers to streamline feature launches and enhance seller efficiency. This engagement catalyzed the successful onboarding of over 150 public developers, creating a robust ecosystem supporting 15,000+ online merchants. As the technical Subject Matter Expert (SME), I guided developers in building effective integrations while ensuring optimal performance metrics across the platform. While working closely with development partners, I managed the implementation of crucial features that significantly improved seller experience and operational efficiency. These initiatives led to marked improvements in critical performance indicators, including reduced cancellation rates and enhanced shipping timelines. This work established a scalable foundation for Amazon's seller ecosystem in India, enabling merchants to automate operations and drive business growth efficiently.

Product Owner at Enquero, Jan 2017 - Dec 2019 · 3 yrs, Bangalore, As Product Owner at Enquero, I led product strategy and development for major tech clients including Google, Cisco, and VMWare. Transformed product delivery by introducing innovative quality initiatives like bug bash sessions, reducing post-release defects by 27%. Pioneered scrum-of-scrum practices that improved cross-team collaboration and reduced delivery time by 30%. Led requirement gathering and analysis for 5+ concurrent projects, delivering data-driven insights that shaped product roadmap decisions. Consistently achieved 90% customer satisfaction through strategic liaison between development teams and stakeholders. Introduced agile best practices that increased team velocity by 25%.

Technology Analyst at Infosys, Jan 2016 - Jan 2017 · 1 yr 1 mo, Bengaluru Area, India, As a Technology Analyst at Infosys, I spearheaded a Supply Chain Management support initiative, achieving 96.20% SLA compliance. My key contributions include: • Managed a global support team handling 200+ monthly incidents, reducing resolution time by 30% • Generated and analyzed customer return management reports, identifying $500K in cost-saving opportunities • Led B2B messaging integration with external vendors, resulting in 20% faster transaction processing • Executed comprehensive User Acceptance Testing for 3 major releases, ensuring zero post-production defects • Provided strategic insights to a Fortune 500 clients, improving their supply chain efficiency by 15%

Senior System Engineer at Infosys, Oct 2013 - Dec 2015 · 2 yrs 3 mos, Bengaluru Area, India,  Worked as a Business Analyst in Supply Chain Management Project  Requirement Gathering, Preparing BRDs and TDDs based on client requirements  Making Performance and Reconciliation Reports in MS Excel  Perform Adhoc Data Crunching and Data Analysis  Create Pl Sql procedures for generating internal weekly reports  Creating Unit Test Cases and performing BAT and SMOKE Testing for different product releases  Coordinating with IT team for smooth running of the program with discussions on new tasks, existing issues and overall performance of the tool

Systems Engineer at Infosys, Jul 2011 - Sep 2013 · 2 yrs 3 mos, Bengaluru Area, India,  Worked as a Business Analyst  Performed data load activities and database cleanup on daily basis  Developed Data Upload Automation tool for the client to reduce Manual Data refresh  Daily end to end health check of applications and tools  Prepared technical and functional documents (FSD, HLD and TDD)  Organized various seminars and presentations for the team members.

Education

Bachelor’s Degree, Instrumentation Technology/Technician, Manipal institute of technology

High and Secondary School, Senior High School, D.A.V. Public School, Khagaul