---
title: "Yash Tamrakar - Senior Product Manager in Bhopal | Tal"
description: "Meet Yash Tamrakar, Product at Supertails | Ex: axio (acquired by Amazon), Krab (Y Combinator W21) | IIT Madras based in Bhopal. AI stack includes claude code."
image: "https://tal.club/meet/yash-tamrakar/share-image"
---

# Yash Tamrakar on Tal

## Headline

Product at Supertails \| Ex: axio \(acquired by Amazon\), Krab \(Y Combinator W21\) \| IIT Madras

## About

I'm a Senior Product Manager with 6 years of experience building products that directly impact customers' lives across fintech, logistics, SaaS, and travel tech\. I have a proven track record at high\-growth startups including a Y Combinator\-backed company and an Amazon\-acquired company, driving solutions for 300K\+ monthly active users while reducing support costs by 30%\. I'm driven by customer centricity, leveraging technology as an instrument to achieve business goals and deliver measurable impact\. From leading multiple zero\-to\-one AI\-powered implementations to optimizing complex workflows, I combine user research, product strategy, and data analytics to create solutions that drive both user satisfaction and business results\. After a meaningful paternity break, I'm now more driven than ever to make an impact\. Currently building AI micro\-apps and available for Senior PM roles and consulting engagements\.

## Location

Bhopal

## AI stack

claude code

## Work experience

Senior Product Manager at Supertails, Jan 2026 \- Present · 10 mos, Partnered closely with engineering and operations across 5 sales and support teams to drive complex CRM integration and migration, from Freshdesk to Nugget, defining product direction & consolidating workflows to reduce AHT by 20% & achieving cost savings worth INR 50L per year \(\~USD 50K\)\. Automated end\-to\-end refund processing, reducing support contact\-to\-order ratio from 20% → 17%\.

Freelance Product Consultant at Self\-Employed, May 2025 \- Jan 2026 · 9 mos, Bhopal, Madhya Pradesh, India, • NiveshPe: Leading the GTM Initiatives for a Mutual Funds Investing App targeting users from Tier2,3 India • Heizen: Managed product delivery for 6\+ client engagements across US, EU, and Asia markets, gathering requirements, creating wireframes, and coordinating development for AI\-powered products including interview automation, RAG\-based search, and personal finance tools\. • TheKaizenProject: Served as Product Manager for AI\-powered career upskilling platform, writing PRDs and managing UX team to ship features including personality assessment, personalized l

Senior Product Manager at axio, Apr 2024 \- Apr 2025 · 1 yr 1 mo, Bengaluru, Karnataka, India · Hybrid, • Reduced customer support costs through 22% team reduction \(45→35 agents\) via AI WhatsApp chatbot automating 55% of 100K monthly queries — improved CSAT from 75% to 87%, cut social media escalations by 80%, built through hands\-on customer research and cross\-functional collaboration\. • Drove 20% reduction in support costs and ensured RBI lending compliance across Axio app \(150K DAU\) — led UX improvements and coordinated multi\-pod teams to streamline information architecture; partnered with Amazon Senior PMs to cut their operations costs by 4%\. • Accelerated loan processing capacity by 14% \(10K monthly disbursals\) and reduced ops team workload by 65% — led LeadSquared CRM integration replacing legacy system, automated lead routing for 200K monthly prospects, enabling revenue growth through operational efficiency\. • Drove 6\-month infosec readiness initiative for Amazon acquisition, implementing data protection controls and PII masking while coordinating KPMG/PWC internal audits — defended audit findings and passed critical RBI regulatory audit, clearing path for acquisition\.

Product Manager at axio, Mar 2022 \- May 2024 · 2 yrs 3 mos, Bengaluru, Karnataka, India · Hybrid

Founding Product Manager at Krab, Feb 2021 \- Mar 2022 · 1 yr 2 mos, Hyderabad, Telangana, India, • Managed stakeholders and negotiated scope for B2B Transport Management Software \(TMS\), overseeing product development from inception to launch for 15\+ transporter clients\. • Iterated the Transport Management Software by creating MVPs of 7 different product features to get early feedback and ensured product adoption of the TMS for 15\+ transporters\. • Performed App Store Optimization for BiltyBook \(A B2C mobile app for Transporters\) by doing Keyword Analysis & got the app to rank \#4 on Google Playstore in Transportation Category\.

UX Designer at Thrillophilia\.com, May 2020 \- Dec 2020 · 8 mos, Jaipur, Rajasthan, India, • Designed three end\-to\-end applications in 6 months: an operations dashboard for internal workflows, a B2B booking tool for travel agents, and a B2C mobile app — supporting platform serving 2M\+ monthly visitors\.

## Education

BS \+ MS Dual Degree, Physics, Indian Institute of Technology, Madras

Minor, Industrial Engineering, Indian Institute of Technology, Madras

[View the original profile](https://tal.club/meet/yash-tamrakar)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/yash-tamrakar#person",
      "name": "Yash Tamrakar",
      "url": "https://tal.club/meet/yash-tamrakar",
      "image": "https://tal.club/meet/yash-tamrakar/profile-photo.jpg",
      "description": "Meet Yash Tamrakar, Product at Supertails | Ex: axio (acquired by Amazon), Krab (Y Combinator W21) | IIT Madras based in Bhopal. AI stack includes claude code.",
      "jobTitle": "Senior Product Manager",
      "worksFor": {
        "@type": "Organization",
        "name": "Supertails"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Senior Product Manager"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bhopal"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Indian Institute of Technology, Madras"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Indian Institute of Technology, Madras"
        }
      ],
      "knowsAbout": [
        "claude code"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/yash-tamrakar#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/yash-tamrakar#webpage",
      "url": "https://tal.club/meet/yash-tamrakar",
      "name": "Yash Tamrakar on Tal",
      "description": "Meet Yash Tamrakar, Product at Supertails | Ex: axio (acquired by Amazon), Krab (Y Combinator W21) | IIT Madras based in Bhopal. AI stack includes claude code.",
      "dateModified": "2026-10-31T11:10:51.111Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/yash-tamrakar#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/yash-tamrakar/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/yash-tamrakar/profile-photo.jpg",
        "caption": "Yash Tamrakar profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```