Yash Raj Upadhyay profile photo 1 on Tal

Yash Raj Upadhyay

Ex-Operations Associate @FirstCry.com | Learning IT Support & Web Development | Python

Dehradun

< 1 year of work experience

FirstCry.com (BrainBees Solutions Ltd.)
Aug 20258 mosMar 2026

Dehradun, Uttarakhand, India

Assisted customers with order-related queries and issue resolution • Managed customer communication in a professional manner • Worked in a fast-paced environment while maintaining service quality • Developed communication and problem-solving skills • Handled customer concerns and escalations effectively

Education

Dev bhoomi uttarakhand University

Bachelor of computer applications ( BCA ), COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

Dev bhoomi uttarakhand University

20223 yrs2025

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Headline

Ex-Operations Associate @FirstCry.com | Learning IT Support & Web Development | Python

About

I am a motivated fresher with customer support experience at FirstCry, where I developed communication, customer handling, and problem-solving skills in a fast-paced work environment. Currently, I am learning IT support, web development, and computer technologies while building beginner projects and improving my technical skills. I am looking for internship or entry-level opportunities where I can learn, grow, and contribute to a professional team environment.

Location

Dehradun

Work experience

operation associate at FirstCry.com (BrainBees Solutions Ltd.), Aug 2025 - Mar 2026 · 8 mos, Dehradun, Uttarakhand, India, Assisted customers with order-related queries and issue resolution • Managed customer communication in a professional manner • Worked in a fast-paced environment while maintaining service quality • Developed communication and problem-solving skills • Handled customer concerns and escalations effectively

Education

Bachelor of computer applications ( BCA ), COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, Dev bhoomi uttarakhand University

Yash Raj Upadhyay - operation associate in Dehradun | Tal