Buisness Analyst at CEO’s office@Spinny

Gurugram, Haryana, India

On-site

Hybrid



Bachelor of Technology - BTech, Mechanical Engineering
Vellore Institute of Technology

Master of Business Administration
Vellore Institute of Technology
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To become an integral part of an organization where efficient and innovative ideas are always nurtured as an asset of the institution. Want to be associated with progressive organization and enhance my skills utilizing my experience/expertise towards the accomplishment of organizational objectives. Want to attain a position of responsibility, wherein I can contribute to the Organization’s goals.
Bengaluru
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Business Analyst at Spinny, Apr 2026 - Present · 5 mos, Gurugram, Haryana, India
Business Analyst at MediBuddy, Jun 2024 - Apr 2026 · 1 yr 11 mos, On-site, •Took complete end-to-end ownership of a major product launch, coordinating with Legal, HR, Business, and Tech teams to ensure a smooth rollout. Drafted the Fair Usage Policy (FUP), analyzed abusive user behavior to reduce unnecessary costs, and created N8N automation flows for consumer communication.
Business Analyst Intern at MediBuddy, Jun 2024 - Feb 2025 · 9 mos, Hybrid, TRACKORDER: Developed an interactive Dashboard with different KPI's to enable users to track their appointments (referred to as orders) on MediBuddy, with features for managing appointments, such as canceling, rescheduling, and reordering. Key Contributions: Designed and implemented a user-friendly dashboard that provided real-time insights on appointment status and user actions. Enabled better user engagement by integrating actionable insights and simplifying the process of appointment management. CSAT: Developed a Customer Satisfaction (CSAT) dashboard to monitor user feedback, track average user ratings, and analyze submitted reviews. Created multiple KPI metrics to gauge user engagement with the app's rating feature. Key Contributions: Built a comprehensive dashboard that provided visibility into user satisfaction through real-time rating averages and feedback analysis. Designed KPI metrics to measure various aspects of user interaction with the rating system, providing insights into user sentiment and engagement. LAT-LONG for Providers: Utilized Excel and Google API to refine a large provider dataset, ensuring data accuracy for operational use. Removed duplicate entries, obtained precise latitude and longitude coordinates for each provider, and cross-verified these coordinates with existing system data. Key Contributions: Conducted data cleansing to remove redundancies and improve data quality. Integrated Google API to retrieve accurate geolocation data, enhancing provider data integrity.
Bachelor of Technology - BTech, Mechanical Engineering, Vellore Institute of Technology
Master of Business Administration, Vellore Institute of Technology