Headline

Cognizant || Uber || Infosys || IIT G || IIM S

About

I’m a problem solver passionate about building scalable products and strategies that create real business impact. My experience spans product design, business operations, and strategic consulting—where I’ve led cross-functional initiatives, streamlined processes, and delivered solutions that improved efficiency and customer experience. I thrive at the intersection of design, data, and execution, turning complex challenges into actionable outcomes.

Location

Indore

AI stack

antigravity

codex

cursor

Work experience

Senior Consultant at Cognizant, Jul 2024 - Present · 2 yrs 2 mos, Drove enterprise-wide data transformation for a Fortune 500 client, elevating DCAM maturity from Level 3 to 5 by shaping governance, data quality, and BADA capabilities, and co-creating a 2-year strategy roadmap with the Enterprise Data Officer and Adoption Partners. Partnered with C-level stakeholders and business leaders to translate strategy into action, aligning 52+ use cases (18 prioritized) with business objectives and ensuring measurable value delivery across the P&O subdomain. Championed Data Literacy as a cultural change, designing tailored programs for diverse personas, creating executive communications, and securing senior leadership endorsement for adoption. Redefined documentation standards by authoring a comprehensive BRD covering 250+ use cases across 13 applications, driving clarity, alignment, and execution confidence among cross-functional teams. Orchestrated the migration of a mission-critical reporting and forecasting platform, safeguarding business continuity by re-mapping complex business logic, workflows, and interdependencie

Business Operations Manager at Uber, Apr 2023 - Jun 2023 · 3 mos, Streamlining Business Operations through Roles Standardisation -Developed analytical infrastructure, introduced a unified performance metric and designed interactive dashboards for tracking and measuring KPIs resulting in 10% increase in the north star metric of team ---Introduced support score & conducted 400+NPS surveys to assess pain points & support to Uber heroes -Collaborated with 35+ managers, achieving 16% headcount reduction by segmenting 15 job roles to 3 -Conducted a time & motion study with 9 employees to design an application to streamline business ops

Lead Experience Designer at WongDoody, Jan 2021 - Jun 2022 · 1 yr 6 mos, Hyderabad, Telangana, India, -Digitized conglomerate warehouse operations, handling 2B+ packages improving operational efficiency -Designed 100+ high fidelity screens and 20+ workflows for wearable WT6300 enhancing user experience -Developed portal for capturing user consent for Belgium post, with 3M+users making it GDPR compliant -Conducted 10+ client workshops and A/B tested stakeholders to gather business needs and user insights -Developed consent management portal & decision information system, designing 20+ responsive screens -Redesigned labelling software for a Sports Company with a $30B+ market cap, managing 1B+ labels/year -Streamlined information architecture for efficient operations and data-driven decision-making -Conceptualized a platform to tackle last mile logistical challenges and enhance the driver's experience -Crafted 80+ high fidelity screens for 7 use cases prioritizing fast and transparent communication channels

Education

Master of Business Administration - MBA, Indian Institute of Management, Shillong

Bachelor of design, Design, Indian Institute of Technology, Guwahati