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Wilson M

SME Project lead at Amazon |Incoming Project Manager (Google Project management)Lean Six Sigma|Agile | Communication

Bengaluru

8+ years of work experience

Amazon
Apr 20251 yr 6 mosPresent

Bengaluru, Karnataka, India

"Subject Matter Expert leading end-to-end operational excellence initiatives with demonstrated expertise in: • Developed and implemented comprehensive Standard Operating Procedures (SOPs), ensuring operational efficiency and compliance while reducing process variations by 50% • Spearheaded continuous improvement initiatives through regular SOP reviews and updates, incorporating best practices and stakeholder feedback • Established and managed robust KPI frameworks, implementing data-driven metrics to track operational performance, productivity, and quality standards • Delivered strategic performance insights through detailed KPI reporting and analytics, enabling informed decision-making at leadership level • Led and mentored high-performing teams, fostering a culture of collaboration and excellence while maintaining team productivity above target levels • Demonstrated strong leadership in cross-functional team coordination, successfully driving multiple concurrent projects while maintaining team engagement and motivation • Managed key stakeholder relationships across multiple organizational levels, ensuring clear communication channels and alignment with business objectives • Orchestrated vendor management processes, including performance audits, compliance reviews, and relationship management to optimize service delivery and cost efficiency"
Amazon
Aug 20232 yrsJul 2025

Bangalore Urban, Karnataka, India

Amazon
Aug 20203 yrsJul 2023

Bengaluru, Karnataka, India

Cerner Corporation
May 20181 yr 11 mosMar 2020

Bangalore Urban, Karnataka, India

. Performing research on the Insurances,Us healthcare . Evaluating filed claims and forecasting the present claims filing and cash collection in $USD . Providing recommendations on CCR and FTR strategies . Generating reports and presentations on results findings . Monitoring on the filed claim performance . Analyzing data, trends, and behaviors . Was able to achieve the goal of 4 MUSD$ Goal . Solved the HCPCS Code issue related to ER . Cleared the backlog claims and was able to get 2MUSD$ with Monitoring and followup

Wilson’s AI Stack

antigravity
antigravity
claude code
claude code
gemini
gemini
kiro
kiro
notebooklm
notebooklm
notion
notion

Education

Bachelor of Engineering - BE, Mechanical Engineering

PES & T SHAIKH COLLEGE OF EDUCATION, BELGAUM

20115 yrs2016

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Headline

SME Project lead at Amazon |Incoming Project Manager (Google Project management)Lean Six Sigma|Agile | Communication

About

Project Management Associate with overall 7 years experience in project, process and product operations and Management

Location

Bengaluru

AI stack

antigravity

claude code

gemini

kiro

notebooklm

notion

Work experience

Subject Matter Expert at Amazon, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India, "Subject Matter Expert leading end-to-end operational excellence initiatives with demonstrated expertise in: • Developed and implemented comprehensive Standard Operating Procedures (SOPs), ensuring operational efficiency and compliance while reducing process variations by 50% • Spearheaded continuous improvement initiatives through regular SOP reviews and updates, incorporating best practices and stakeholder feedback • Established and managed robust KPI frameworks, implementing data-driven metrics to track operational performance, productivity, and quality standards • Delivered strategic performance insights through detailed KPI reporting and analytics, enabling informed decision-making at leadership level • Led and mentored high-performing teams, fostering a culture of collaboration and excellence while maintaining team productivity above target levels • Demonstrated strong leadership in cross-functional team coordination, successfully driving multiple concurrent projects while maintaining team engagement and motivation • Managed key stakeholder relationships across multiple organizational levels, ensuring clear communication channels and alignment with business objectives • Orchestrated vendor management processes, including performance audits, compliance reviews, and relationship management to optimize service delivery and cost efficiency"

Senior Product Compliance Analyst at Amazon, Aug 2023 - Jul 2025 · 2 yrs, Bangalore Urban, Karnataka, India

Business Operations Specialist at Amazon, Aug 2020 - Jul 2023 · 3 yrs, Bengaluru, Karnataka, India

Analyst at Cerner Corporation, May 2018 - Mar 2020 · 1 yr 11 mos, Bangalore Urban, Karnataka, India, . Performing research on the Insurances,Us healthcare . Evaluating filed claims and forecasting the present claims filing and cash collection in $USD . Providing recommendations on CCR and FTR strategies . Generating reports and presentations on results findings . Monitoring on the filed claim performance . Analyzing data, trends, and behaviors . Was able to achieve the goal of 4 MUSD$ Goal . Solved the HCPCS Code issue related to ER . Cleared the backlog claims and was able to get 2MUSD$ with Monitoring and followup

Education

Bachelor of Engineering - BE, Mechanical Engineering, PES & T SHAIKH COLLEGE OF EDUCATION, BELGAUM

Wilson M - Subject Matter Expert in Bengaluru | Tal