---
title: "William Johns - Senior Business Analyst in India | Tal"
description: "Meet William Johns, Product Manager | Senior Business Analyst | Agile FinTech & Healthcare Solutions | IIM SBP based in India. AI stack includes codex, cursor, and opencode."
image: "https://tal.club/meet/william-johns/share-image"
---

# William Johns on Tal

## Headline

Product Manager \| Senior Business Analyst \| Agile FinTech & Healthcare Solutions \| IIM SBP

## About

Experienced Product Manager and Senior Business Analyst with a track record of driving revenue growth and operational efficiency through Agile\-led FinTech and healthcare solutions\. I specialize in managing complex product lifecycles, from international payment expansions to multi\-module software implementations, for global enterprise clients\. Key Impacts & Achievements: Drove a 40% increase in customer onboarding by spearheading the expansion of bill/tax payment solutions across six countries for a global MNC bank\. Enhanced operational efficiency by 30% through the application of Agile principles\. Re\-engineered product development workflows, delivering a 20% boost in overall team productivity\. Ensured 100% quality and compliance for all production releases by leveraging rigorous impact analysis and overseeing the full UAT lifecycle\.

## Location

India

## AI stack

codex

cursor

opencode

## Work experience

Senior Business Analyst at IQVIA, Nov 2024 \- Present · 1 yr 10 mos, Bengaluru, · Discovered real user problems and defined the end\-to\-end product vision for MedTech and Pharma compliance SaaS solutions\. · Framed opportunities by authoring BRDs and user stories, and led technical design reviews with engineering to translate complex requirements into scalable eQMS features delivered on schedule\. · Engineered product requirements for a 9\-stage change management and CAPA process, automating repetitive tasks and translating mandates into features adopted by 200\+ enterprise users\. · Authored integration requirements to eliminate manual handoffs, designed automated assignment logic, and improved product adoption and audit\-readiness across client organizations\. · Earned the Project Excellence Award for achieving the highest client CEO satisfaction rating by strategically positioning modular platform expansions\.

Product Manager at Mindgate Solutions, Jun 2020 \- Nov 2024 · 4 yrs 6 mos, On\-site, · Owned the product growth roadmap for a centralized Electronic Bill Presentment and Payment \(EBPP\) SaaS platform, integrating multiple local clearing infrastructures to capture $10 Million in enterprise digital payment flows\. · Automated enterprise workflows and reduced manual reconciliation hours for B2B billers and merchants by 60%\. · Scaled platform integrations across 12 distinct commercial verticals, driving a 50% increase in the total addressable market\. · Led the product roadmap for Direct Channels \(H2H & API Banking, SWIFT FIN, SWIFT File ACT\), coordinating with engineering teams to connect corporate ERP systems with multiple banking partners\. · Spearheaded the end\-to\-end launch of a real estate escrow product from market discovery to MVP, balancing customer value, technical feasibility, risk, and revenue potential\. · Supported complex B2B disbursement workflows and ensured 100% regulatory compliance, cutting payment operational costs for enterprise clients by 40%\.

Intern at Bharat Petroleum Corporation Limited, Apr 2019 \- Jun 2019 · 3 mos, Market Research

Assistant System Engineer at Tata Consultancy Services, Nov 2014 \- Aug 2016 · 1 yr 10 mos, Bangalore Urban

## Education

Master of Business Administration \- MBA, Indian Institute of Management Sambalpur

Bachelor of Technology \- BTech, Electronics and communication Engineering, SRMIST, Kattankulathur, Chennai ,Tamil Nadu

[View the original profile](https://tal.club/meet/william-johns)

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