William Johns profile photo 1 on Tal

William Johns

Product Manager | Senior Business Analyst | Agile FinTech & Healthcare Solutions | IIM SBP

India

8+ years of work experience

IQVIA
Nov 20241 yr 10 mosPresent

Bengaluru

· Discovered real user problems and defined the end-to-end product vision for MedTech and Pharma compliance SaaS solutions. · Framed opportunities by authoring BRDs and user stories, and led technical design reviews with engineering to translate complex requirements into scalable eQMS features delivered on schedule. ·  Engineered product requirements for a 9-stage change management and CAPA process, automating repetitive tasks and translating mandates into features adopted by 200+ enterprise users. · Authored integration requirements to eliminate manual handoffs, designed automated assignment logic, and improved product adoption and audit-readiness across client organizations. · Earned the Project Excellence Award for achieving the highest client CEO satisfaction rating by strategically positioning modular platform expansions.
Mindgate Solutions
Jun 20204 yrs 6 mosNov 2024

On-site

· Owned the product growth roadmap for a centralized Electronic Bill Presentment and Payment (EBPP) SaaS platform, integrating multiple local clearing infrastructures to capture $10 Million in enterprise digital payment flows. · Automated enterprise workflows and reduced manual reconciliation hours for B2B billers and merchants by 60%. · Scaled platform integrations across 12 distinct commercial verticals, driving a 50% increase in the total addressable market. · Led the product roadmap for Direct Channels (H2H & API Banking, SWIFT FIN, SWIFT File ACT), coordinating with engineering teams to connect corporate ERP systems with multiple banking partners. · Spearheaded the end-to-end launch of a real estate escrow product from market discovery to MVP, balancing customer value, technical feasibility, risk, and revenue potential. · Supported complex B2B disbursement workflows and ensured 100% regulatory compliance, cutting payment operational costs for enterprise clients by 40%.
Bharat Petroleum Corporation Limited
Apr 20193 mosJun 2019

Market Research
Tata Consultancy Services
Nov 20141 yr 10 mosAug 2016

Bangalore Urban

William’s AI Stack

codex
codex
cursor
cursor
opencode
opencode

Education

Indian Institute of Management Sambalpur

Master of Business Administration - MBA

Indian Institute of Management Sambalpur

20182 yrs2020
SRMIST, Kattankulathur, Chennai ,Tamil Nadu

Bachelor of Technology - BTech, Electronics and communication Engineering

SRMIST, Kattankulathur, Chennai ,Tamil Nadu

20104 yrs2014

Join William and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

William Johns on Tal

Headline

Product Manager | Senior Business Analyst | Agile FinTech & Healthcare Solutions | IIM SBP

About

Experienced Product Manager and Senior Business Analyst with a track record of driving revenue growth and operational efficiency through Agile-led FinTech and healthcare solutions. I specialize in managing complex product lifecycles, from international payment expansions to multi-module software implementations, for global enterprise clients. Key Impacts & Achievements: Drove a 40% increase in customer onboarding by spearheading the expansion of bill/tax payment solutions across six countries for a global MNC bank. Enhanced operational efficiency by 30% through the application of Agile principles. Re-engineered product development workflows, delivering a 20% boost in overall team productivity. Ensured 100% quality and compliance for all production releases by leveraging rigorous impact analysis and overseeing the full UAT lifecycle.

Location

India

AI stack

codex

cursor

opencode

Work experience

Senior Business Analyst at IQVIA, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, · Discovered real user problems and defined the end-to-end product vision for MedTech and Pharma compliance SaaS solutions. · Framed opportunities by authoring BRDs and user stories, and led technical design reviews with engineering to translate complex requirements into scalable eQMS features delivered on schedule. · Engineered product requirements for a 9-stage change management and CAPA process, automating repetitive tasks and translating mandates into features adopted by 200+ enterprise users. · Authored integration requirements to eliminate manual handoffs, designed automated assignment logic, and improved product adoption and audit-readiness across client organizations. · Earned the Project Excellence Award for achieving the highest client CEO satisfaction rating by strategically positioning modular platform expansions.

Product Manager at Mindgate Solutions, Jun 2020 - Nov 2024 · 4 yrs 6 mos, On-site, · Owned the product growth roadmap for a centralized Electronic Bill Presentment and Payment (EBPP) SaaS platform, integrating multiple local clearing infrastructures to capture $10 Million in enterprise digital payment flows. · Automated enterprise workflows and reduced manual reconciliation hours for B2B billers and merchants by 60%. · Scaled platform integrations across 12 distinct commercial verticals, driving a 50% increase in the total addressable market. · Led the product roadmap for Direct Channels (H2H & API Banking, SWIFT FIN, SWIFT File ACT), coordinating with engineering teams to connect corporate ERP systems with multiple banking partners. · Spearheaded the end-to-end launch of a real estate escrow product from market discovery to MVP, balancing customer value, technical feasibility, risk, and revenue potential. · Supported complex B2B disbursement workflows and ensured 100% regulatory compliance, cutting payment operational costs for enterprise clients by 40%.

Intern at Bharat Petroleum Corporation Limited, Apr 2019 - Jun 2019 · 3 mos, Market Research

Assistant System Engineer at Tata Consultancy Services, Nov 2014 - Aug 2016 · 1 yr 10 mos, Bangalore Urban

Education

Master of Business Administration - MBA, Indian Institute of Management Sambalpur

Bachelor of Technology - BTech, Electronics and communication Engineering, SRMIST, Kattankulathur, Chennai ,Tamil Nadu