Waqas Hamid profile photo 1 on Tal

Waqas Hamid

Engineering Leader · AI-first platforms · Building at the intersection of infrastructure and intelligent systems

Bengaluru

6+ years of work experience

TELUS Digital
Jul 20242 y 1 moPresent

Bengaluru, Karnataka, India

Leading the engineering organisation behind a $300M AI-first global hiring platform. The platform is redefining talent acquisition at enterprise scale — moving hiring from a slow, manual process to an intelligent, data-driven experience for employers and candidates worldwide. The core challenge: matching the right talent to the right opportunity efficiently — at scale, with fairness, and without sacrificing candidate experience. Our systems use machine learning and automation at every stage of the talent lifecycle to solve this. * Owning core platform development, architecture decisions, and operational reliability for a globally distributed system serving enterprise clients. * Delivering scalable AI-enabled solutions that significantly reduce hiring turnaround times while maintaining quality and fairness in candidate evaluation. * Collaborating with cross-functional product, data science, and design teams to align engineering execution tightly with strategic business goals. * Strengthening system resilience, observability pipelines, and performance benchmarks to support enterprise-grade operations globally. * Championing a culture of technical excellence, ownership, and continuous improvement — building the kind of team that ships without being managed.
Springboard
Mar 202311 mosJan 2024

Bengaluru, Karnataka, India

Owned two high-stakes business domains — B2B acquisitions and Placements — on a platform serving 25M weekly requests. Responsible for both revenue delivery and engineering quality, with a 99.99% uptime SLA and a team of 10. * Drove product and engineering execution across B2B and Placements, contributing to $10M+ in annual revenue. * Maintained 99.99% platform uptime across systems handling 25M weekly requests — with just 1 downtime event in the tenure. * Reduced weekly database traffic by 5M queries through query optimisation and caching strategy — directly lowering infrastructure costs. * Built internal performance monitoring tooling that enabled the team to detect and resolve issues before they became incidents. * Led structured and unstructured learning sessions for the team — resulting in a 20% improvement in engineering productivity and faster time to market. * Introduced agile methodologies, regular 1:1s, structured feedback loops, and performance tracking — laying a foundation of engineering rigour the team still runs on.
Park+
Jan 20221 yr 3 mosMar 2023

Gurgaon

Led a 14-person engineering team across six product areas — FasTag issuance and recharges, vehicle services, challans, CarTrade integration, social community, and CMS. Combined, these platforms managed $100M+ in annual revenue and over 1000 transactions per second. * Designed and built the core recharge platform from the ground up — complete with detailed monitoring, alerting, and auto-healing — processing 2 crore daily recharges and 10,000+ daily FasTag issuances. * Optimised platform infrastructure to support 1000+ TPS, reducing load times by 30% through targeted performance engineering. * Shipped a social media platform that acquired 1 million users in its first month, with daily active users growing by a minimum of 50,000 per day post-launch. * Independently built all OLAP data pipelines and warehouses from scratch, supporting over 1 million transactions daily for analytics and reporting. * Managed cross-functional delivery across a large, multi-workstream team while maintaining velocity and reliability simultaneously.
Bright Money
Dec 20201 yr 2 mosJan 2022

Led credit bureau services development and built robust data pipelines processing 2M+ daily transactions. Improved developer productivity by 30% and reduced user funnel drop-off by 13% through state machine and onboarding improvements. Served as internal Django subject matter expert, training multiple teams across the org.
Belzabar Software Design India Private Limited
Nov 20181 yr 6 mosApr 2020

New Delhi Area, India

Worked across three product verticals — Verifi (vehicle transfer platform, now the primary platform across multiple US states), European banking audit and invoicing tooling, and a proprietary no-code website builder that generated $1M+ in revenue.

Waqas’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
elevenlabs
elevenlabs
gemini
gemini
langchain
langchain
langfuse
langfuse

Education

Birla Institute of Technology, Mesra

Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering

Birla Institute of Technology, Mesra

20134 yrs2017

Intermediate of Science, Computer Science

D.A.V. Public School

20112 yrs2013

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Headline

Engineering Leader · AI-first platforms · Building at the intersection of infrastructure and intelligent systems

About

I build systems that scale — and teams that can build them without me. Around a decade across fintech, mobility, edtech, and AI-first platforms, I've led engineering teams of 30–40 people, owned platforms processing $300M+ in annual revenue, and shipped infrastructure handling thousands of transactions per second. Today I lead the engineering org at TELUS Digital — an AI-powered global hiring platform with $300M in annual revenue. My focus is reducing time-to-hire, improving candidate quality at scale, and building systems that are fast, resilient, and observable. I write about engineering leadership, AI systems, and building things that actually matter. If that's the kind of conversation you're looking for — let's connect.

Location

Bengaluru

AI stack

anthropic apis

claude code

elevenlabs

gemini

langchain

langfuse

Work experience

Engineering Manager at TELUS Digital, Jul 2024 - Present · 2 y 1 mo, Bengaluru, Karnataka, India, Leading the engineering organisation behind a $300M AI-first global hiring platform. The platform is redefining talent acquisition at enterprise scale — moving hiring from a slow, manual process to an intelligent, data-driven experience for employers and candidates worldwide. The core challenge: matching the right talent to the right opportunity efficiently — at scale, with fairness, and without sacrificing candidate experience. Our systems use machine learning and automation at every stage of the talent lifecycle to solve this. * Owning core platform development, architecture decisions, and operational reliability for a globally distributed system serving enterprise clients. * Delivering scalable AI-enabled solutions that significantly reduce hiring turnaround times while maintaining quality and fairness in candidate evaluation. * Collaborating with cross-functional product, data science, and design teams to align engineering execution tightly with strategic business goals. * Strengthening system resilience, observability pipelines, and performance benchmarks to support enterprise-grade operations globally. * Championing a culture of technical excellence, ownership, and continuous improvement — building the kind of team that ships without being managed.

Engineering Manager at Springboard, Mar 2023 - Jan 2024 · 11 mos, Bengaluru, Karnataka, India, Owned two high-stakes business domains — B2B acquisitions and Placements — on a platform serving 25M weekly requests. Responsible for both revenue delivery and engineering quality, with a 99.99% uptime SLA and a team of 10. * Drove product and engineering execution across B2B and Placements, contributing to $10M+ in annual revenue. * Maintained 99.99% platform uptime across systems handling 25M weekly requests — with just 1 downtime event in the tenure. * Reduced weekly database traffic by 5M queries through query optimisation and caching strategy — directly lowering infrastructure costs. * Built internal performance monitoring tooling that enabled the team to detect and resolve issues before they became incidents. * Led structured and unstructured learning sessions for the team — resulting in a 20% improvement in engineering productivity and faster time to market. * Introduced agile methodologies, regular 1:1s, structured feedback loops, and performance tracking — laying a foundation of engineering rigour the team still runs on.

Engineering Manager at Park+, Jan 2022 - Mar 2023 · 1 yr 3 mos, Gurgaon, Led a 14-person engineering team across six product areas — FasTag issuance and recharges, vehicle services, challans, CarTrade integration, social community, and CMS. Combined, these platforms managed $100M+ in annual revenue and over 1000 transactions per second. * Designed and built the core recharge platform from the ground up — complete with detailed monitoring, alerting, and auto-healing — processing 2 crore daily recharges and 10,000+ daily FasTag issuances. * Optimised platform infrastructure to support 1000+ TPS, reducing load times by 30% through targeted performance engineering. * Shipped a social media platform that acquired 1 million users in its first month, with daily active users growing by a minimum of 50,000 per day post-launch. * Independently built all OLAP data pipelines and warehouses from scratch, supporting over 1 million transactions daily for analytics and reporting. * Managed cross-functional delivery across a large, multi-workstream team while maintaining velocity and reliability simultaneously.

Lead Engineer at Bright Money, Dec 2020 - Jan 2022 · 1 yr 2 mos, Led credit bureau services development and built robust data pipelines processing 2M+ daily transactions. Improved developer productivity by 30% and reduced user funnel drop-off by 13% through state machine and onboarding improvements. Served as internal Django subject matter expert, training multiple teams across the org.

Computer Scientist at Belzabar Software Design India Private Limited, Nov 2018 - Apr 2020 · 1 yr 6 mos, New Delhi Area, India, Worked across three product verticals — Verifi (vehicle transfer platform, now the primary platform across multiple US states), European banking audit and invoicing tooling, and a proprietary no-code website builder that generated $1M+ in revenue.

Education

Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, Birla Institute of Technology, Mesra

Intermediate of Science, Computer Science, D.A.V. Public School