---
title: "Vritika Rao - Head of Sales Operations in Bengaluru | Tal"
description: "Meet Vritika Rao, Leading sales operations, enhancing team performance and systems. based in Bengaluru. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/vritika-rao/share-image"
---

# Vritika Rao on Tal

## Headline

Leading sales operations, enhancing team performance and systems\.

## Location

Bengaluru

## AI stack

claude

gemini

ChatGPT

ChatGPT Images

Wispr Flow

## Work experience

Head of Sales Operations at The LIT School, Jul 2024 \- Present · 2 yrs 3 mos, Bengaluru, As Head of Sales Operations at LIT School, I lead a team of 10\+ professionals across counselling and operations, with a focus on building the systems and people infrastructure that enables teams to perform at their best\. On the operations side, I design and implement SOPs, CRM systems, and performance tracking frameworks that bring clarity, structure, and scalability to day\-to\-day workflows\. I oversee the full operations lifecycle — from lead management and pipeline optimisation to cross\-functional coordination with technical, marketing, and programme teams\. On the people side, I take ownership of building and developing the team — from interviewing and selecting the right talent to designing structured onboarding and training programmes that drive consistent performance and long\-term growth\. I work closely with team members to identify gaps, provide actionable feedback, and create an environment where people are set up to succeed\. I also played a key role in the launch of a new student application portal, coordinating alignment across departments to ensure seamless execution from planning to go\-live\. I thrive at the intersection of people and operations — building the structure and culture that allows organisations to scale with intention\.

Client Servicing Executive at Velocitta India, Jan 2024 \- Jul 2024 · 7 mos, Pune, Maharashtra, India, \- Managed a diverse portfolio of clients, ensuring their needs and expectations were met with a high level of satisfaction\. \- Developed strong client relationships through active listening, empathy, and effective communication strategies\. \- Collaborated with cross\-functional teams to deliver successful branding strategies, aligning with client objectives\. \- Prepared and presented monthly reports to clients, providing insights into campaign performance and recommendations for improvement\. \- Conducted competitor analysis reports to identify market trends, strengths, and weaknesses, informing strategic decision\-making and enhancing client offerings\.

Marketing Executive at Moonshine Meads, May 2023 \- Jan 2024 · 9 mos, \- Planned and executed events to increase qualified leads and analyzed consumer patterns\. \- Identified target demographics and maintained brand integrity through well planned product launches, facilitating market penetration and brand loyalty\. \- Directed hiring, training, and performance evaluations for marketing staff, ensuring daily operational efficiency\. \- Oversaw the design of marketing materials, managed key industry relationships, and optimized promotional initiatives for enhanced marketing program performance\. \- Orchestrated seamless procurement and distribution of merchandise collateral across multiple locations to meet pan\-India requisitions\. \- Managed comprehensive overviews, including financial statements and inventory records\.

## Education

Bachelor of Science, Hospitality Administration/Management, ihm mumbai

[View the original profile](https://tal.club/meet/vritika-rao)

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