Headline

Program Manager I Business Operations | Strategy Execution I Project Delivery I Entrepreneurship

About

I am a Program and Business Operations professional with experience leading cross-functional initiatives across architecture & interior design, manufacturing, hospitality, and sports. Over the course of my career, I have worked in growing organisations and entrepreneurial environments where responsibilities often extended beyond a single function. Building structure, improving processes, and enabling effective execution have been central to supporting sustainable growth. This experience has provided me exposure across project delivery, operational planning, stakeholder management, procurement, process improvement, and team leadership. My work sits at the intersection of strategy and execution - translating business objectives into actionable plans, aligning diverse stakeholders, managing complex workflows, and creating operating processes that improve efficiency and effectiveness. In my current role at Middlebury Design, I lead the planning and execution of luxury residential projects, working closely with clients, consultants, contractors, vendors, and manufacturing partners to ensure successful project delivery. Alongside project execution, I work closely with manufacturers on production planning, procurement, and operational workflows. Previously, I led operations at Golden Shuttle, supporting the organisation's expansion by developing processes, managing teams, and strengthening operational systems. During the same period, I also led operations for EWA Properties, focusing on partner management, process standardisation, and service delivery across a growing hospitality portfolio. Across these experiences, I have developed a strong interest in solving operational challenges that require structured thinking, adaptability, and hands-on execution. I enjoy working with teams to bring clarity to complex situations, improve work methodologies and build systems that enable consistent performance. Always open to connecting with professionals working in operations, program management, business transformation, and organisational development.

Location

Greater Bengaluru Area

AI stack

claude

midjourney

notebooklm

notion

openai

Wispr Flow

Work experience

Manager at Middlebury Design, May 2023 - Present · 3 yrs 6 mos, Bengaluru, As Manager - Project Management & Operations, I focus on driving effective project execution and operational coordination for luxury residential developments, working closely with design, construction, procurement, and manufacturing teams to deliver high-quality outcomes. My role involves managing projects from planning through completion, ensuring alignment across timelines, budgets, quality standards, and stakeholder expectations. Key areas of focus include: (01) Coordinating interdisciplinary teams including architects, designers, consultants, contractors, and vendors; (02) Streamlining procurement and operational workflows to improve execution efficiency; and (03) Supporting process improvements within a customised furniture manufacturing environment through better planning, coordination, and operational discipline.

Head - Operations at Golden Shuttle, Sep 2017 - Jul 2022 · 4 yrs 11 mos, Mangaluru, As Head - Operations, I was responsible for building and strengthening the operational foundation of a growing badminton organisation, supporting expansion, team development, and consistent service delivery across multiple centres. My role involved managing day-to-day operations whilst developing systems and processes to enable sustainable growth. Key areas of focus included: (01) Establishing operational frameworks across coaching, administration, scheduling, and customer experience; (02) Building and managing teams while improving internal coordination and performance tracking; and (03) Supporting strategic initiatives related to expansion, athlete development, and organisational growth.

Head - Operations at EarthWaterAir, Sep 2017 - Jul 2022 · 4 yrs 11 mos, Mangaluru, As Head - Operations, I managed the operational growth and service delivery of a curated vacation rental portfolio, focusing on partner relationships, process standardisation, and customer experience. My role involved coordinating multiple stakeholders across properties, vendors, and service teams to ensure consistent execution. Key areas of focus included: (01) Developing operational processes for property management, guest experience, and service standards; (02) Managing relationships with property owners and external partners; and (03) Creating structured workflows to support scalability across multiple locations.

Project Intern at TVS Motor Company, May 2015 - Jun 2015 · 2 mos, Chennai, Tamil Nadu, India, TVS Sundram Fasteners is a subsidiary of TVS Group, specialising in the manufacturing of high-quality fasteners for various industries, including automotive, infrastructure, and general engineering. The company is known for its extensive product range, which includes bolts, screws, nuts, and other fastening solutions. With a focus on innovation, quality, and customer satisfaction, TVS Sundram Fasteners has established itself as a trusted supplier in the fastening industry.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Nmam Institute of Technology