Vivek Thiyagarajan profile photo 1 on Tal

Vivek Thiyagarajan

Revenue Science & Analytics at FedEx|IIM Kashipur

Bengaluru

8+ years of work experience

FedEx
Apr 20251 yr 5 mosPresent

Bengaluru, Karnataka, India

EXL
Apr 20223 yrs 1 moApr 2025

Bangalore Urban, Karnataka, India

Tredence Inc.
Jan 20224 mosApr 2022

Bangalore Urban, Karnataka, India

Tredence Inc.
Oct 20201 yr 3 mosDec 2021

Bengaluru, Karnataka, India

Bharat Petroleum Corporation Limited
Apr 20192 mosMay 2019

Chennai Area, India

-Developed sales expansion initiatives and studied problems in 94 BPCL retail outlets across Chennai territory. Performed competitor analysis to identify best practices. -Evaluated layout designs and examined vehicle positioning in outlets and analyzed their effectiveness in handling peak hour traffic. Conducted interviews with 20 dealers to understand their pain points. -Carried out field visits to 94 BPCL outlets and 23 competitor (Shell, IOCL, HP) outlets. Conducted primary research through surveys and collected 582 samples to understand customer preferences and pain-points. -Proved that the proposed layout design modifications improved sales per square feet at the retail outlets. Observed a 4 percent increase in footfall of customers after implementation. -Identified inefficiencies in traffic movement and proposed new solutions for better customer experience.
Infosys
Jun 20162 yrs 2 mosJul 2018

Bangalore

- Part of the development team of an Android application for an US ice hockey team owned by Comcast. - Handled client calls daily and built multiple databases (Redis & SQL) with a fallback disaster recovery system. - Managed the backend team of 5 people and developed Google cloud messaging for the flyer’s Android application using REST API’s for delivering notifications about live game updates to enrich customer experience. -Developed automation API’s for Cisco’s CUCM product that eliminated repeat tasks. Managed the bath tub fitting tool for the airline manufacturing giant Boeing. Mentored a team of 4 and organized knowledge transfer sessions

Vivek’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
hermes agent
hermes agent
langgraph
langgraph
langsmith
langsmith

Education

Indian Institute of Management Kashipur

Master of Business Administration - MBA, Business Administration and Management, General

Indian Institute of Management Kashipur

20182 yrs2020
Amrita Vishwa Vidyapeetham, Coimbatore

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Amrita Vishwa Vidyapeetham, Coimbatore

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Headline

Revenue Science & Analytics at FedEx|IIM Kashipur

About

Experience of 4 years with Infosys in software development, software testing, automation, Analytics, cloud computing with a special focus on software development and product management. Experience of 2 months in Bharat Petroleum Corporation Limited in devising initiatives for strategic sales expansion across retail outlets in Chennai area. Worked with cross functional teams to enable prompt software delivery and used agile methodologies in projects. Primary focus on back-end development and campaign development for better customer targeting and providing better user experience. Currently pursuing the flagship MBA program at IIM Kashipur(2018-20). Looking forward to learning business strategy, finance, Analytics from the well esteemed faculty.

Location

Bengaluru

AI stack

claude code

claude

gemini

hermes agent

langgraph

langsmith

Work experience

Lead Program Manager at FedEx, Apr 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India

Senior Consultant at EXL, Apr 2022 - Apr 2025 · 3 yrs 1 mo, Bangalore Urban, Karnataka, India

Associate Manager at Tredence Inc., Jan 2022 - Apr 2022 · 4 mos, Bangalore Urban, Karnataka, India

Consultant at Tredence Inc., Oct 2020 - Dec 2021 · 1 yr 3 mos, Bengaluru, Karnataka, India

Marketing Intern at Bharat Petroleum Corporation Limited, Apr 2019 - May 2019 · 2 mos, Chennai Area, India, -Developed sales expansion initiatives and studied problems in 94 BPCL retail outlets across Chennai territory. Performed competitor analysis to identify best practices. -Evaluated layout designs and examined vehicle positioning in outlets and analyzed their effectiveness in handling peak hour traffic. Conducted interviews with 20 dealers to understand their pain points. -Carried out field visits to 94 BPCL outlets and 23 competitor (Shell, IOCL, HP) outlets. Conducted primary research through surveys and collected 582 samples to understand customer preferences and pain-points. -Proved that the proposed layout design modifications improved sales per square feet at the retail outlets. Observed a 4 percent increase in footfall of customers after implementation. -Identified inefficiencies in traffic movement and proposed new solutions for better customer experience.

Senior Software Engineer at Infosys, Jun 2016 - Jul 2018 · 2 yrs 2 mos, Bangalore, - Part of the development team of an Android application for an US ice hockey team owned by Comcast. - Handled client calls daily and built multiple databases (Redis & SQL) with a fallback disaster recovery system. - Managed the backend team of 5 people and developed Google cloud messaging for the flyer’s Android application using REST API’s for delivering notifications about live game updates to enrich customer experience. -Developed automation API’s for Cisco’s CUCM product that eliminated repeat tasks. Managed the bath tub fitting tool for the airline manufacturing giant Boeing. Mentored a team of 4 and organized knowledge transfer sessions

Education

Master of Business Administration - MBA, Business Administration and Management, General, Indian Institute of Management Kashipur

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Amrita Vishwa Vidyapeetham, Coimbatore