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Vivek Rajagopalan

Director – Quality Engineering & Delivery | AI-Driven Test Automation & CI/CD Modernization | BFSI, SaaS & Fintech | Scaling QE Teams 8 to 40+

Bengaluru

24+ years of work experience

Aug 20206 yrs 1 moPresent

Mysuru

Leading contract QA, test automation, and delivery leadership for BFSI and SaaS clients under NDA, coordinating project-based teams of up to 20 engineers, architects, and QA leads across concurrent programs collectively valued at $10M-$50M. Cut release cycles from 12 weeks to 4 weeks (40% velocity improvement) by modernizing CI/CD pipelines and release governance across client platforms Reduced test execution time by 45% by modernizing automation frameworks with Playwright Introduced AI-driven test design and evaluation frameworks using Claude AI, Claude Code CLI, and MCP integrations to improve test coverage and delivery speed Authored an AI Center of Excellence roadmap for enterprise testing, including a projected ROI business case and a working test-generation framework — currently at proposal stage pending client sponsorship Built workflow automation (n8n) for CI/CD orchestration and release governance reporting, reducing manual reporting effort Mentored engineering managers, architects, and QA leads across client engagements, embedding modern engineering and Agile delivery practices Background: 24+ years in quality engineering and delivery leadership across BFSI, Healthcare, Retail, Telecom, and Enterprise SaaS, including leading a 40+ member QE organization at Craft Silicon supporting core banking and microfinance platforms.
Craft Silicon
May 20191 yr 3 mosJul 2020

Bengaluru

Led a 40+ member Quality Engineering organization supporting microfinance and core banking platforms. - Defined enterprise quality strategy for banking products including Suryoday SFB, Ujjivan SFB, DCB Bank, Satya MicroCapital - Built automation-first testing practices that reduced regression effort and improved release quality - Implemented continuous testing across multiple product lines - Collaborated with engineering, product, and business teams to improve delivery predictability
Bluetronics
Mar 20172 yrs 3 mosMay 2019

Led engineering transformation initiatives focused on IoT platforms, automation, and technical consulting. - Designed scalable IoT testing frameworks using Raspberry Pi and Arduino - Trained 200+ engineers in Software Testing, Automation, and IoT Testing - Established engineering standards, governance, and automation frameworks - Delivered IoT testing solutions for textile manufacturing platforms
UST
Jan 20161 yr 2 mosFeb 2017

Deployed by UST Global on a contract engagement as Test Manager at Intel India Pvt. Ltd., leading quality engineering initiatives for enterprise systems supporting 500,000+ users. - Defined enterprise QA strategy for Intel engineering programs; led performance and scalability testing, improving system response times by 30% - Established quality metrics, governance, and release-readiness processes in direct partnership with Intel engineering stakeholders
Aug 20132 yrs 5 mosDec 2015

Bengaluru

Defined QA strategy for high-volume payment systems processing 10M+ transactions/month in a regulated financial environment. - Established testing, traceability, and defect-management processes - Ensured 100% regulatory compliance with zero critical audit findings
CTS
Mar 20103 y 4 moJul 2013

Chennai

Mindtree
Apr 20081 y 10 moFeb 2010

Chennai

Tech Mahindra
Sep 20061 y 6 moMar 2008

Bengaluru

Jun 20014 y 5 moNov 2005

Chennai

Vivek’s AI Stack

claude code
claude code
hugging face
hugging face
mistral
mistral
notebooklm
notebooklm
ollama
ollama
openai
openai

Education

Karnataka State Open University

Master of Business Administration, Information Technology

Karnataka State Open University

20232 yrs2025
University of Madras

Bachelor of Engineering - BE, electronics and Communication

University of Madras

19983 yrs2001

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Headline

Director – Quality Engineering & Delivery | AI-Driven Test Automation & CI/CD Modernization | BFSI, SaaS & Fintech | Scaling QE Teams 8 to 40+

About

I build engineering organizations that deliver predictably. I believe engineering excellence starts with people, process, and measurable outcomes — and I enjoy coaching engineering managers into leaders. With 24+ years of experience, I've led engineering transformation, product delivery, and quality modernization at Cognizant, UST, Mindtree, Oracle, Craft Silicon, and enterprise fintech organizations — turning complex technology initiatives into measurable business outcomes through leadership, modern engineering practices, and Generative AI. Core Expertise ● Engineering Leadership & Organization Scaling ● Engineering Strategy & Engineering Operations ● Product Engineering & Software Delivery ● Platform Modernization & Software Architecture ● AI Transformation & AI Governance ● DevOps, CI/CD & Engineering Productivity ● Cloud Engineering & Platform Reliability ● Agile Delivery & Engineering Excellence ● Executive Stakeholder Management ● Technical Roadmaps & OKRs Key Achievements ✔ Accelerated delivery cycles by 50% through AI-enabled engineering ✔ Improved release velocity by 40% through CI/CD modernization ✔ Reduced regression testing effort by 60% through enterprise automation ✔ Cut test execution time by 45% through modernized automation frameworks ✔ Delivered strategic enterprise programs with 95%+ stakeholder satisfaction I've built Automation Centers of Excellence, modernized legacy delivery pipelines, implemented AI-assisted testing frameworks, and improved engineering efficiency through automation and continuous improvement. Today, I'm focused on helping organizations adopt Generative AI and modern engineering practices to improve developer productivity, software quality, and business agility. Open to: Director of Engineering | Senior Director of Engineering | Head of Engineering | VP Engineering | Engineering Excellence Leader Let's connect: halovivek@outlook.com

Location

Bengaluru

AI stack

claude code

hugging face

mistral

notebooklm

ollama

openai

Work experience

Director – Quality Engineering & Delivery at Quantum Infotech, Aug 2020 - Present · 6 yrs 1 mo, Mysuru, Leading contract QA, test automation, and delivery leadership for BFSI and SaaS clients under NDA, coordinating project-based teams of up to 20 engineers, architects, and QA leads across concurrent programs collectively valued at $10M-$50M. Cut release cycles from 12 weeks to 4 weeks (40% velocity improvement) by modernizing CI/CD pipelines and release governance across client platforms Reduced test execution time by 45% by modernizing automation frameworks with Playwright Introduced AI-driven test design and evaluation frameworks using Claude AI, Claude Code CLI, and MCP integrations to improve test coverage and delivery speed Authored an AI Center of Excellence roadmap for enterprise testing, including a projected ROI business case and a working test-generation framework — currently at proposal stage pending client sponsorship Built workflow automation (n8n) for CI/CD orchestration and release governance reporting, reducing manual reporting effort Mentored engineering managers, architects, and QA leads across client engagements, embedding modern engineering and Agile delivery practices Background: 24+ years in quality engineering and delivery leadership across BFSI, Healthcare, Retail, Telecom, and Enterprise SaaS, including leading a 40+ member QE organization at Craft Silicon supporting core banking and microfinance platforms.

Test Director at Craft Silicon, May 2019 - Jul 2020 · 1 yr 3 mos, Bengaluru, Led a 40+ member Quality Engineering organization supporting microfinance and core banking platforms. - Defined enterprise quality strategy for banking products including Suryoday SFB, Ujjivan SFB, DCB Bank, Satya MicroCapital - Built automation-first testing practices that reduced regression effort and improved release quality - Implemented continuous testing across multiple product lines - Collaborated with engineering, product, and business teams to improve delivery predictability

Engineering Specialist at Bluetronics, Mar 2017 - May 2019 · 2 yrs 3 mos, Led engineering transformation initiatives focused on IoT platforms, automation, and technical consulting. - Designed scalable IoT testing frameworks using Raspberry Pi and Arduino - Trained 200+ engineers in Software Testing, Automation, and IoT Testing - Established engineering standards, governance, and automation frameworks - Delivered IoT testing solutions for textile manufacturing platforms

Senior Manager Quality Engineering at UST, Jan 2016 - Feb 2017 · 1 yr 2 mos, Deployed by UST Global on a contract engagement as Test Manager at Intel India Pvt. Ltd., leading quality engineering initiatives for enterprise systems supporting 500,000+ users. - Defined enterprise QA strategy for Intel engineering programs; led performance and scalability testing, improving system response times by 30% - Established quality metrics, governance, and release-readiness processes in direct partnership with Intel engineering stakeholders

QA Leader – Payments Platform at Payments FinTech (NDA), Aug 2013 - Dec 2015 · 2 yrs 5 mos, Bengaluru, Defined QA strategy for high-volume payment systems processing 10M+ transactions/month in a regulated financial environment. - Established testing, traceability, and defect-management processes - Ensured 100% regulatory compliance with zero critical audit findings

Senior Associate at CTS, Mar 2010 - Jul 2013 · 3 y 4 mo, Chennai

Senior Associate at Mindtree, Apr 2008 - Feb 2010 · 1 y 10 mo, Chennai

Senior Associate at Tech Mahindra, Sep 2006 - Mar 2008 · 1 y 6 mo, Bengaluru

Senior Engineer at Youthsoft, Jun 2001 - Nov 2005 · 4 y 5 mo, Chennai

Education

Master of Business Administration, Information Technology, Karnataka State Open University

Bachelor of Engineering - BE, electronics and Communication, University of Madras

Public links

github: https://github.com/halovivek