Headline

BD Manager at Juspay | Driving Growth through Strategic Partnerships in FinTech & SaaS

About

Experienced business development professional with expertise in Customer Acquisition, Customer Success, Key Account Management, New Business Initiatives, Enterprise Sales and Inside Sales in eCommerce, FinTech and SaaS ecosystems.

Location

Greater Bengaluru Area

AI stack

claude

gemini

meta

openai

ChatGPT

Work experience

Business Development Manager at JUSPAY, Jan 2025 - Jun 2026 · 1 yr 6 mos, Bengaluru, Karnataka, India

Strategic Alliances and Partnerships at PhonePe Payment Gateway, May 2024 - Oct 2024 · 6 mos, Bengaluru, Karnataka, India, - Conducted in-depth market research to identify and evaluate partnership opportunities, aligning them with business goals. - Established and nurtured strategic relationships with partners, negotiating favorable terms and finalizing impactful agreements. - Developed and executed partnership strategies and joint business plans, ensuring seamless collaboration across internal teams. - Spearheaded the implementation of partnership initiatives, including tracking performance metrics and preparing comprehensive reports. - Engaged with senior leadership and key stakeholders to effectively communicate the value and impact of partnerships on business growth.

Assistant Manager - Key Account Management at Instamojo, Apr 2021 - Feb 2024 · 2 yrs 11 mos, Bengaluru, Karnataka, India, - Promoted to lead a team of 6 Key Account Managers, driving team performance through goal-setting, coaching, and continuous development. - Oversaw account management for SMBs and enterprise clients, ensuring seamless onboarding, high customer satisfaction, and long-term retention. - Collaborated cross-functionally with sales, marketing, and product teams to develop customer-centric strategies and improve product-market fit. - Negotiated key client contracts, securing favorable terms and consistently meeting revenue targets. - Delivered outstanding results, achieving ₹24 Cr GMV and ₹22L Gross Profit in a single quarter. - Implemented unique upselling and cross-selling strategies, contributing to a significant increase in client revenue. - Provided actionable market intelligence and feedback to product teams, driving process and product improvements aligned with customer needs. - Key Achievements: Recognized for activating a record 978 seller accounts in a single quarter. Consistently exceeded revenue and growth targets, contributing significantly to the company’s success.

Key Account Manager at Instamojo, Apr 2019 - Dec 2023 · 4 yrs 9 mos, Greater Bengaluru Area

Business Development Team Lead at Instamojo, Oct 2018 - Apr 2019 · 7 mos, Bangaon Area, India

Inbound Sales Executive at Babajob.com, Feb 2016 - Jul 2016 · 6 mos, Bangaon, West Bengal, India, - Qualified and nurtured leads by presenting platform features tailored to client needs, effectively driving customer acquisition. - Conducted detailed product demonstrations, showcasing the value proposition to potential clients and addressing their specific pain points. - Collaborated with internal teams to ensure seamless onboarding and a positive customer experience, contributing to overall client satisfaction. - Achieved individual sales targets through a proactive and customer-centric approach.

Procurement Specialist at Grofers India Pvt. Ltd., Apr 2015 - Jan 2016 · 10 mos, Bengaluru, Karnataka, India

Education

Bachelor of Computer Application( BCA ), Computer Science, Ibve