Headline

Turning broken processes into better ones | Banking Ops @ Razorpay | MBA Quantitative Finance | Fintech & Payments

About

MBA in Quantitative Finance from Symbiosis International University. Banking Operations Analyst at Razorpay — one of India's most complex payment ecosystems. My work sits at the intersection of banking, compliance, and fintech operations. Day to day I manage end-to-end merchant onboarding across SBI Net Banking, Atom, SBI CC EMI, Amazon Pay, City Union Bank and other banking partners — handling everything from QC and pricing validation to bank coordination and activation. I've reduced approval TAT by 55%, cut ARB rejection rates from 15% to under 10%, and won the MVP Award in my first year. I'm someone who doesn't just do the work - I look for what's broken in it, understand why, and fix it for good.

Location

Bengaluru

AI stack

claude code

claude

codex

gemini

openai

ChatGPT

Work experience

Banking Operations Analyst at Razorpay, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India

Research Analyst (Investment Banking) at Intellectual Investments & Financial Services Pvt. Ltd., Aug 2024 - Sep 2024 · 2 mos, India

Management Trainee at Capital Trust Ltd, Apr 2024 - Jun 2024 · 3 mos, Gurugram, Haryana, India

Senior Member | Public Relations, Media, & IT Committee at Symbiosis Institute of Business Management (SIBM) Bengaluru, Jul 2023 - Mar 2025 · 1 yr 9 mos, Bengaluru, Karnataka, India

Director of Virtual Operations and Management at Enactus Ramjas at Enactus Ramjas, Sep 2020 - Sep 2021 · 1 yr 1 mo

Member of Event management at Enactus Ramjas, Sep 2019 - Sep 2020 · 1 yr 1 mo

Coordinator of Project Aarogya at Enactus Ramjas, Sep 2019 - Sep 2020 · 1 yr 1 mo

Education

Master of Business Administration - MBA, SYMBIOSIS INTERNATIONAL UNIVERSITY

Bachelor of Commerce - BCom, Honours, Ramjas College, University of Delhi