Headline

Certified Scrum Master | Certified Kanban Expert | Certified Documentary Credit Specialist (2012) | Trade Finance Operations

About

I am an enterprising professional with over 22 years of experience, including more than 5 years as a Certified Scrum Master. My expertise lies in leading Agile transformations and fostering high-performing software development teams, particularly in the domain of Trade Finance Operations. I am passionate about enhancing delivery efficiency and contributing to successful digital product outcomes in growth-oriented organizations. My strong command over Agile tools such as Jira, Azure DevOps, and Confluence enables seamless collaboration and performance tracking across distributed teams. Throughout my career, I have proven my ability to facilitate Scrum ceremonies, coach cross-functional teams, and manage stakeholder engagement effectively. I excel in backlog refinement and prioritization, translating business objectives into actionable user stories and measurable sprint goals. My experience includes leading global teams and managing large-scale process migrations, ensuring alignment of project goals with organizational objectives. Key Achievements: - Accelerated overall release velocity by 20% through structured sprint planning and continuous process optimization. - Reduced story point completion time from 3 weeks to 1.5 weeks, demonstrating a commitment to optimizing workflows. - Successfully executed a one-year Trade Process migration in Dubai, ensuring seamless transition and zero disruption to live operations. - Recognized for exceptional leadership in guiding teams through complex project transitions, resulting in improved stakeholder satisfaction and project outcomes.

Location

Bengaluru

Work experience

Scrum Master at Tata Consultancy Services, Aug 2020 - Sep 2025 · 5 yrs 2 mos, Hybrid

Delivery Manager at Tata Consultancy Services, Oct 2008 - Jul 2020 · 11 yrs 10 mos, Bengaluru Area, India, Trade Finance / Consulting

Deputy Manager at HDFC Bank, May 2008 - Oct 2008 · 6 mos, Chennai, Delivery Manager - Inland Trade Finance

Assistant Manager at American Express, Mar 2004 - May 2008 · 4 yrs 3 mos, Chennai Area, India, Trade Finance - Exports, Imports and trade Reimbursements

Education

Master of Business Administration - MBA, Finance, General, St. Joseph's College of Engineering

BES, Bachelor's in Electronic Science, Hindusthan College Of Arts And Science