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Vishvakarma Khushbu

Customer Service Executive | Banking Back Office Operations | Customer Support executive with 6+ years of experience

Gandhinagar

7+ years of work experience

IDBI Bank
Aug 20241 yr 9 mosApr 2026

Gandhinagar, Gujarat, India

Verified and processed physical forms for account conversion (Minor to Major)/Entered and updated data in the system accurately/Performed signature scanning and document uploads/Created Customer IDs and updated KYC details/Handled customer requests such as name changes, nomination, Deletion of joint holder
Everest Instruments Pvt. Ltd.
Feb 20204 yrs 5 mosJun 2024

Gandhinagar, Gujarat, India

Handling Team of Branch /Verify stock /Check employees attendance/complaint/expenses/Billing invoice process /calling regarding customer's feedback/listening customer issues and resolve thier queries etc
Firstsource
Nov 20171 yr 4 mosFeb 2019

Gandhinagar, Gujarat, India

Answering customer's call regarding account related queries & Other bank related queries/Raise complaint /Brief Account type /Brief BoB banking services to the customer's. work in Debit card block department
Firstsource
Nov 20171 yr 4 mosFeb 2019

Education

Kadi Sarva Vishwavidyalaya (KSV), Gandhinagar

Bachelor of Business Administration - BBA, Business Administration and Management, General

Kadi Sarva Vishwavidyalaya (KSV), Gandhinagar

20143 yrs2017
S K Patel Institute of Management & Computer Studies

Bachelor of Business Administration

S K Patel Institute of Management & Computer Studies

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Headline

Customer Service Executive | Banking Back Office Operations | Customer Support executive with 6+ years of experience

About

Detail-oriented and responsible professional with experience in Data Entry and Customer Support. Skilled in handling KYC updates, system entries, document verification, and maintaining accurate records. Proficient in computer operations with good typing speed and strong attention to detail. Known for completing tasks with accuracy, efficiency, and within deadlines. Looking for an opportunity to contribute my skills in a growth-oriented organization.

Location

Gandhinagar

Work experience

back office associate at IDBI Bank, Aug 2024 - Apr 2026 · 1 yr 9 mos, Gandhinagar, Gujarat, India, Verified and processed physical forms for account conversion (Minor to Major)/Entered and updated data in the system accurately/Performed signature scanning and document uploads/Created Customer IDs and updated KYC details/Handled customer requests such as name changes, nomination, Deletion of joint holder

Customer Support Executive at Everest Instruments Pvt. Ltd., Feb 2020 - Jun 2024 · 4 yrs 5 mos, Gandhinagar, Gujarat, India, Handling Team of Branch /Verify stock /Check employees attendance/complaint/expenses/Billing invoice process /calling regarding customer's feedback/listening customer issues and resolve thier queries etc

Customer service support at Firstsource, Nov 2017 - Feb 2019 · 1 yr 4 mos, Gandhinagar, Gujarat, India, Answering customer's call regarding account related queries & Other bank related queries/Raise complaint /Brief Account type /Brief BoB banking services to the customer's. work in Debit card block department

Customer Service Executive at Firstsource, Nov 2017 - Feb 2019 · 1 yr 4 mos

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Kadi Sarva Vishwavidyalaya (KSV), Gandhinagar

Bachelor of Business Administration, S K Patel Institute of Management & Computer Studies

Vishvakarma Khushbu - back office associate in Gandhinagar | Tal