Restaurant Operation|| Store Operations ||Retails & Hospitality || Team Handling || Inventory Management || PNL Management||Operations Excellence and KPI Driven||Sales Management||Food Safety Management ||POS Management

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Hyderabad


Bharuch

B.A (in Political Science)
University of delhi

M.A (in Political Science)
ignou
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Store Operations ||Team Handling || Inventory Management || PNL Management||Operations Excellence and KPI Driven||Sales Management||Food Safety Management ||POS Management
Delhi
Store Manager at Reliance Retail, Aug 2024 - Present · 1 yr 11 mos, Responsible for complete retail Store operations.
Restaurant General Manager at Paradise Food Court Pvt. Ltd (Paradise Biryani), Oct 2022 - Aug 2024 · 1 yr 11 mos, Hyderabad, Business Planning (Promotions, Local store marketing, Budgeting, Market analysis) P & L (Cost control, budgeting, analyze expenses and planning accordingly). People Practice (Hiring, confirmation, file maintenance of staff etc.). Inventory: ordering, FIFO, analyzing sale, sale forecasting, control on food cost, reduce wastage and analyzing root cause.) Safety & security: Training on safety and security of people, product & equipment’s). Scheduling (preparations of schedule of team member as per sale forecasting, scheduling of training of staff & buddy). Training: (prepare training calendar of staff as per need & growth of employee through best buddy with co-ordination of schedule, TM, MIT training, On Job Training, MS, Inductions of employee, NTO training, Soft Skill Training, Employee Life Cycle, Food Safety, Brand Image, Personal Hygiene, Reduce People turn over, Delivery & other Ops KPI. Maintaining all SOP and Audits points as per standard as per standard. Guest Service: Handling all the guest query and complain within time line and resolve the concern.
Store Manager at Reliance Retail, Mar 2021 - Oct 2022 · 1 yr 8 mos, Responsible for complete retail Store operations.
Store Manager at McDonald's, Sep 2017 - Mar 2021 · 3 yrs 7 mos, Bharuch, Business Planning (Promotions, Local store marketing, Budgeting, Market analysis) P & L (Cost control, budgeting, analyze expenses and planning accordingly). People Practice (Hiring, confirmation, file maintenance of staff etc.). Inventory: ordering, FIFO, analyzing sale, sale forecasting, control on food cost, reduce wastage and analyzing root cause.) Safety & security: Training on safety and security of people, product & equipment’s). Scheduling (preparations of schedule of team member as per sale forecasting, scheduling of training of staff & buddy). Training: (prepare training calendar of staff as per need & growth of employee through best buddy with co-ordination of schedule, TM, MIT training, On Job Training, MS, Inductions of employee, NTO training, Soft Skill Training, Employee Life Cycle, Food Safety, Brand Image, Personal Hygiene, Reduce People turn over, Delivery & other Ops KPI. Maintaining all SOP and Audits points as per standard as per standard. Guest Service: Handling all the guest query and complain within time line and resolve the concern.
B.A (in Political Science), University of delhi
M.A (in Political Science), ignou