Headline

Customer Success @ Darwinbox | HR Technology

About

Customer Success professional with a background in HR Transformation, currently managing enterprise accounts in HRTech and previously driving internal transformation, governance, and talent management initiatives. Skilled in stakeholder management, adoption strategy, and delivering long-term value realization. A strong advocate of digitization, with a keen interest in industry research and building scalable, industry-focused people process frameworks.

Location

Bengaluru

AI stack

claude

Work experience

Manager - Customer Success at Darwinbox, Apr 2025 - Present · 1 yr 7 mos

Senior Consultant - Customer Success at Darwinbox, Sep 2022 - Mar 2025 · 2 yrs 7 mos, Bengaluru, Karnataka, India

Manager - Human Resources at BYJU'S, Mar 2022 - Sep 2022 · 7 mos, Bengaluru, Karnataka, India

Assistant Manager - HR Transformation at GENPACT, Apr 2019 - Mar 2022 · 3 yrs, Hyderabad, Telangana, India

Executive - HR Transformation at Team Computers, Jul 2018 - Apr 2019 · 10 mos

Research Intern at Agrasar, Jan 2018 - May 2018 · 5 mos, Gurgaon, India

Education

PG Diploma in Liberal Studies (Young India Fellowship), Liberal Arts and Sciences/Liberal Studies, Ashoka University

Bachelor’s Degree, Electrical and Electronics Engineering, Rajiv Gandhi Institute of Technology, Kottayam