Vishnu Narayanan S profile photo 1 on Tal

Vishnu Narayanan S

Product Solution Engineer @ PhonePe | Distributed Systems Expertise

Pune District

11+ years of work experience

PhonePe
Oct 20232 yrs 11 mosPresent

Pune District

I developed innovative solutions that streamlined customer support operations and enhanced system reliability. • Built a Resource Allocation Service that dynamically assigns agents to chats, reducing idle time. • Executed Disaster Recovery for voice services, achieving zero data loss and validating recovery targets. • Provided L3 support for the CSX platform, implementing fixes that improved overall service uptime.
Flipkart
Aug 20221 yr 3 mosOct 2023

Bengaluru

I played a pivotal role in optimizing product solutions at Flipkart, focusing on automation and accuracy in inventory management. • Collaborated with product managers to deliver proof-of-concept solutions for new retail initiatives, accelerating validation cycles. • Partnered with analytics teams to extract insights from distributed systems, enabling informed decision-making for supply chain operations. • Utilized a tech stack including Java, Python, and Django, enhancing my skills in microservices architecture and data management.
TEKsystems
Aug 20202 yrs 1 moAug 2022

Bengaluru, Karnataka, India

Working at flipkart as a consultant - PSE Working with VRP(Value Recovery Platform) Team. Work focuses on b2b liquidation business. Maintaining and building new features for Order management system for liquidation. Application on Java dropwizard Framework.
Envestnet | Yodlee India
Jul 20191 yrJun 2020

Bengaluru Area, India

I was part of AWS Redshift Admin team. Designed tables using proper encoding, sort keys and distribution style for higher performance and reduced space consumption. Maintained cluster stability up to 99% using scripts for load , performance and usage monitoring. Optimized the cluster and increased the performance by 50% by configuring the WLM. Automated the maintenance preparation work and reduced the time taken from 2-3 days to 5 mins. Script to add resume functionality to the copy command to transfer data from aws s3 to redshift. This helped to improve cluster performance and reduce time for loading on event of failure. Script to get tables that are eligible for vacuum and the space it will release.This helped in pinpointing tables that would give the maximum space if vacuumed and helped in reducing load on the cluster.
SRM Institute of Science and Technology
Jul 20154 yrsJun 2019

Vishnu’s AI Stack

antigravity
antigravity
codex
codex
opencode
opencode

Education

SRM IST Chennai

Bachelor of Technology, Information Technology

SRM IST Chennai

20154 yrs2019
SRM Institute of Science & technology

Bachelor of Technology, Information Technology

SRM Institute of Science & technology

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Vishnu Narayanan S on Tal

Headline

Product Solution Engineer @ PhonePe | Distributed Systems Expertise

About

With over six years of experience in software engineering, currently contributing as a Product Solution Engineer at PhonePe. Specializing in distributed systems, technical architecture, and Apache Kafka, they focus on developing and maintaining scalable Order Management Systems (OMS) for B2B liquidation businesses. Previously at Flipkart, they collaborated with the Value Recovery Platform team to enhance OMS functionality. Passionate about delivering robust and efficient solutions, they aim to align their technical expertise with PhonePe's mission of transforming digital payments and enabling seamless financial transactions.

Location

Pune District

AI stack

antigravity

codex

opencode

Work experience

Product Solution Engineer at PhonePe, Oct 2023 - Present · 2 yrs 11 mos, Pune District, I developed innovative solutions that streamlined customer support operations and enhanced system reliability. • Built a Resource Allocation Service that dynamically assigns agents to chats, reducing idle time. • Executed Disaster Recovery for voice services, achieving zero data loss and validating recovery targets. • Provided L3 support for the CSX platform, implementing fixes that improved overall service uptime.

Product Solution Engineer at Flipkart, Aug 2022 - Oct 2023 · 1 yr 3 mos, Bengaluru, I played a pivotal role in optimizing product solutions at Flipkart, focusing on automation and accuracy in inventory management. • Collaborated with product managers to deliver proof-of-concept solutions for new retail initiatives, accelerating validation cycles. • Partnered with analytics teams to extract insights from distributed systems, enabling informed decision-making for supply chain operations. • Utilized a tech stack including Java, Python, and Django, enhancing my skills in microservices architecture and data management.

Software Engineer at TEKsystems, Aug 2020 - Aug 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Working at flipkart as a consultant - PSE Working with VRP(Value Recovery Platform) Team. Work focuses on b2b liquidation business. Maintaining and building new features for Order management system for liquidation. Application on Java dropwizard Framework.

Software Engineer at Envestnet | Yodlee India, Jul 2019 - Jun 2020 · 1 yr, Bengaluru Area, India, I was part of AWS Redshift Admin team. Designed tables using proper encoding, sort keys and distribution style for higher performance and reduced space consumption. Maintained cluster stability up to 99% using scripts for load , performance and usage monitoring. Optimized the cluster and increased the performance by 50% by configuring the WLM. Automated the maintenance preparation work and reduced the time taken from 2-3 days to 5 mins. Script to add resume functionality to the copy command to transfer data from aws s3 to redshift. This helped to improve cluster performance and reduce time for loading on event of failure. Script to get tables that are eligible for vacuum and the space it will release.This helped in pinpointing tables that would give the maximum space if vacuumed and helped in reducing load on the cluster.

Student at SRM Institute of Science and Technology, Jul 2015 - Jun 2019 · 4 yrs

Education

Bachelor of Technology, Information Technology, SRM IST Chennai

Bachelor of Technology, Information Technology, SRM Institute of Science & technology

Vishnu Narayanan S - Product Solution Engineer in Pune District | Tal