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Vishnu M

Associate at Cognizant Technology Solutions

Bengaluru

3+ years of work experience

Cognizant
Oct 20251 yr 1 moPresent

Bangalore Urban, Karnataka, India

Cognizant
Jan 20233 yrs 10 mosPresent

Provided L2 support for Johnson & Johnson’s Salesforce application, handling service requests, incidents, and escalations. Managed user access, profiles, and permissions ensuring security compliance and smooth operations for 200+ users. Performed data import/export, cleaning, and validation, reducing data errors by 30%. Resolved login issues and user-facing functionality errors with 95% SLA adherence, minimizing business disruptions. Monitored and troubleshot Informatica workflows, ensuring successful job execution and timely resolutions. Built and optimized reports, dashboards, and flows, enabling data-driven decisions and improving workflow efficiency. Collaborated with cross-functional teams to resolve integration challenges, ensuring seamless system performance.
Cognizant
Jan 20241 yr 10 mosOct 2025

Hybrid

Vishnu’s AI Stack

openai
openai
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

K.S.Rangasamy College of Technology

K.S.Rangasamy College of Technology

20184 yrs2022

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Vishnu M on Tal

Headline

Associate at Cognizant Technology Solutions

Location

Bengaluru

AI stack

openai

ChatGPT

Microsoft Copilot

Work experience

Associate at Cognizant, Oct 2025 - Present · 1 yr 1 mo, Bangalore Urban, Karnataka, India

Salesforce Administrator at Cognizant, Jan 2023 - Present · 3 yrs 10 mos, Provided L2 support for Johnson & Johnson’s Salesforce application, handling service requests, incidents, and escalations. Managed user access, profiles, and permissions ensuring security compliance and smooth operations for 200+ users. Performed data import/export, cleaning, and validation, reducing data errors by 30%. Resolved login issues and user-facing functionality errors with 95% SLA adherence, minimizing business disruptions. Monitored and troubleshot Informatica workflows, ensuring successful job execution and timely resolutions. Built and optimized reports, dashboards, and flows, enabling data-driven decisions and improving workflow efficiency. Collaborated with cross-functional teams to resolve integration challenges, ensuring seamless system performance.

Programmer Analyst at Cognizant, Jan 2024 - Oct 2025 · 1 yr 10 mos, Hybrid

Education

K.S.Rangasamy College of Technology

Vishnu M - Associate in Bengaluru | Tal