---
title: "Vishal Yadav - Business Development Executive in Mumbai | Tal"
description: "Meet Vishal Yadav, Sales executive based in Mumbai."
image: "https://tal.club/meet/vishal-yadav-4/share-image"
---

# Vishal Yadav on Tal

## Headline

Sales executive

## Location

Mumbai

## Work experience

Business Development Executive at ARK Infosolutions Pvt\. Ltd\., Dec 2024 \- Nov 2025 · 1 yr, Maharashtra, India, Working in Coreldraw Business development executive and IT Complains Core Responsibilities 1\. Renewal & Customer Retention \(Account Management\) \* Renewal Management: Proactively manage the portfolio of existing CorelDRAW customers, identifying license expiration dates and executing timely renewal strategies to ensure continuous subscription/usage\. \* Upselling/Cross\-selling: Identify opportunities within the existing customer base to upsell to higher\-tier CorelDRAW suites or cross\-sell related products/services\. \* Lead Generation: Actively research, identify, and qualify new business opportunities and prospective clients requiring professional design software like CorelDRAW\. \* Sales Cycle Management: Own the end\-to\-end sales process for new clients, from initial outreach \(cold calling, email campaigns\) to pitching, proposal development, negotiation, and final deal closure\. 3\. Complaint & Issue Resolution \(Business Interface\) \* First Point of Contact: Serve as the primary business interface for customer complaints related to the CorelDRAW Application, specifically focusing on licensing, installation, authentication, and subscription issues\. \* Coordinating Resolution: Triage customer complaints and effectively coordinate with internal technical support, product, or legal teams to ensure swift and satisfactory resolution \* Feedback Loop: Capture and report recurring complaint patterns \(e\.g\., specific software bugs, confusing renewal processes\) to management and product development for continuous improvement\. Key Performance Indicators \(KPIs\) \* Renewal Rate % \* New Business Revenue \(Fresh Sales\) \* Sales Pipeline Health \(Fresh & Renewal\) \* Customer Satisfaction Score \(related to complaint resolution\)

Customer Service Associate at Tech Mahindra, Jul 2023 \- Mar 2024 · 9 mos, Mumbai, Maharashtra, India

Sales Assistant at Sutherland Global Service Limited, Jun 2021 \- Jul 2023 · 2 yrs 2 mos, Mumbai, Maharashtra, India, Associate Customer

[View the original profile](https://tal.club/meet/vishal-yadav-4)

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