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Vishal Rai

Product Manager | Enterprise AI, Payments & Lending | XLRI

Bengaluru

8+ years of work experience

Jio Platforms Limited (JPL)
Aug 20233 yrs 1 moPresent

Enterprise AI • Spearheaded LLM-based OCR document intelligence solution to extract fields and clauses reducing manual processing by 70% • Led an AI-driven hiring platform by through product discovery and roadmap reducing time-to-hire by 35% • Introduced AI-based skill recommendations to auto-suggest role-specific skills • Achieved 60% adoption in GenAI JD generation by defining structured prompt inputs enabling LLM based JD creation • Established an ML-based JD-CV scoring engine using cosine similarity augmented with contextual factors to auto-rank candidates, reducing screening time by 50% and improving ATS efficiency • Launched the GenAI RAG chatbot that led to reduction in QMS tickets by 30% and implemented role-based suggestive prompts for faster retrieval • Defined 10+ KPIs across adoption, hiring timelines, and ML score bands, and partnered with analytics teams to deliver dashboards enabling data-driven optimization of funnel Fintech (Payments) • Onboarded merchants and led integrations with PGs, wallets, OEMs driving a 20% increase in TTV increasing business uptime volume and reducing revenue loss • Drove a self-serve Offer Engine enabling merchants to configure and launch offers via configurable rules, driving adoption and increasing platform engagement • Led TransactIQ with dashboards, insights, and alerts to monitor transaction performance, enabling faster data-driven routing decisions across payment methods to maintain business continuity
State Bank of India
Dec 20174 yrs 6 mosMay 2022

On-site

• Owned end-to-end credit lifecycle, including sourcing, appraisal, sanction, disbursement, and servicing of loans in the retail, SME and Agri segment • Managed a Rs.60 Cr+ portfolio and delivered 20% growth; driving initiatives that resulted in 3x increase in home loan growth, 2x growth in SME and 30% increase in pre-approved digital loans • Achieved 15% reduction in NPAs through effective Loan Asset Management and proactive risk monitoring
Tata Consultancy Services
Dec 201511 mosOct 2016

Bengaluru, Karnataka, India

• Performed data analysis, tracked quality parameters and provided performance reports to client
Tata Consultancy Services
Dec 201510 mosSep 2016

Developed frontend dashboards for Cisco to visualize operational KPIs and generate performance reports.

Vishal’s AI Stack

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claude
lovable
lovable
mistral
mistral
claudecode
claudecode

Education

XLRI Jamshedpur

Master of Business Administration - MBA

XLRI Jamshedpur

20221 yr2023
Army Institute of Technology, Pune

Bachelor of Engineering, Electronics and Telecommunication Engineering

Army Institute of Technology, Pune

20114 yrs2015

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Headline

Product Manager | Enterprise AI, Payments & Lending | XLRI

About

Product Manager with 8 years of experience across Enterprise SaaS - AI driven Hiring platform, AI Document intelligence, Learning Management System, Fintech(payments), and BFSI(lending). Experienced in leading cross-functional teams across design, engineering, data, and business to deliver AI-driven and customer-centric solutions

Location

Bengaluru

AI stack

claude

lovable

mistral

claudecode

Work experience

Product Manager at Jio Platforms Limited (JPL), Aug 2023 - Present · 3 yrs 1 mo, Enterprise AI • Spearheaded LLM-based OCR document intelligence solution to extract fields and clauses reducing manual processing by 70% • Led an AI-driven hiring platform by through product discovery and roadmap reducing time-to-hire by 35% • Introduced AI-based skill recommendations to auto-suggest role-specific skills • Achieved 60% adoption in GenAI JD generation by defining structured prompt inputs enabling LLM based JD creation • Established an ML-based JD-CV scoring engine using cosine similarity augmented with contextual factors to auto-rank candidates, reducing screening time by 50% and improving ATS efficiency • Launched the GenAI RAG chatbot that led to reduction in QMS tickets by 30% and implemented role-based suggestive prompts for faster retrieval • Defined 10+ KPIs across adoption, hiring timelines, and ML score bands, and partnered with analytics teams to deliver dashboards enabling data-driven optimization of funnel Fintech (Payments) • Onboarded merchants and led integrations with PGs, wallets, OEMs driving a 20% increase in TTV increasing business uptime volume and reducing revenue loss • Drove a self-serve Offer Engine enabling merchants to configure and launch offers via configurable rules, driving adoption and increasing platform engagement • Led TransactIQ with dashboards, insights, and alerts to monitor transaction performance, enabling faster data-driven routing decisions across payment methods to maintain business continuity

Manager at State Bank of India, Dec 2017 - May 2022 · 4 yrs 6 mos, On-site, • Owned end-to-end credit lifecycle, including sourcing, appraisal, sanction, disbursement, and servicing of loans in the retail, SME and Agri segment • Managed a Rs.60 Cr+ portfolio and delivered 20% growth; driving initiatives that resulted in 3x increase in home loan growth, 2x growth in SME and 30% increase in pre-approved digital loans • Achieved 15% reduction in NPAs through effective Loan Asset Management and proactive risk monitoring

Assistant System Engineer at Tata Consultancy Services, Dec 2015 - Oct 2016 · 11 mos, Bengaluru, Karnataka, India, • Performed data analysis, tracked quality parameters and provided performance reports to client

Assistant Software Engineer at Tata Consultancy Services, Dec 2015 - Sep 2016 · 10 mos, Developed frontend dashboards for Cisco to visualize operational KPIs and generate performance reports.

Education

Master of Business Administration - MBA, XLRI Jamshedpur

Bachelor of Engineering, Electronics and Telecommunication Engineering, Army Institute of Technology, Pune