Salesforce QA Engineer | Sales Cloud · Service Cloud · Apex · LWC | REST/SOAP API | SOQL | 4.6 yrs @ Capgemini | SF Certified LWD : 2 Sept

Navi Mumbai, Maharashtra, India

Navi Mumbai, Maharashtra, India

Navi Mumbai, Maharashtra, India
Bachelor of Engineering - BE, Computer Science
Shrama Sadhana Bombay Trust's College Of Engineering And Technology
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Download Tal BossSalesforce QA Engineer | Sales Cloud · Service Cloud · Apex · LWC | REST/SOAP API | SOQL | 4.6 yrs @ Capgemini | SF Certified LWD : 2 Sept
Salesforce QA Engineer with 4.6+ years of end-to-end quality assurance experience at Capgemini, specialising in Sales Cloud and Service Cloud implementations. I bring hands-on expertise across the full QA lifecycle — from requirement analysis, test case design, and defect tracking to UAT coordination and production deployments. I have managed 200+ defects, achieved 95%+ requirement coverage, and executed 100+ test cases across enterprise Salesforce projects. What I work with: 🔹 Salesforce: Sales Cloud, Service Cloud, Apex, Flows, LWC, Process Builder 🔹 API Testing: REST, SOAP, Postman 🔹 Data Validation: SOQL, SOSL, Salesforce Inspector, Workbench 🔹 Tools: JIRA, Azure TFS, Qmetry, Data Loader, Flosum, VS Code 🔹 Methodology: Agile / Scrum — sprint planning, stand-ups, retrospectives Certifications: ✅ Salesforce Certified Associate ✅ Capgemini Certified Salesforce Administrator ✅ Capgemini Certified Platform App Builder I am actively exploring new Salesforce QA opportunities in Mumbai, Pune, Gurugram, Delhi-NCR, and Bangalore (open to hybrid/remote as well).
Mumbai
Professional I at Capgemini, Dec 2024 - Present · 1 yr 7 mos, Navi Mumbai, Maharashtra, India, Salesforce QA and Developer • Delivered end-to-end QA for Salesforce Sales Cloud and Service Cloud implementations across enterprise projects — managing 200+ defects with 95%+ requirement coverage. • Designed and executed 100+ test cases covering functional, regression, smoke, sanity, and integration testing for Salesforce standard objects (Leads, Accounts, Opportunities, Reports, Dashboards). • Tested Salesforce automation including Flows, Process Builder, Workflows, and Apex Triggers to validate business logic accuracy. • Performed REST and SOAP API validation using Postman to verify integrations between Salesforce and external systems. • Validated data accuracy using SOQL and SQL queries via Salesforce Inspector and Workbench across multiple environments. • Conducted UAT coordination — worked directly with business users, validated feedback, and supported production deployments. • Prepared QA deliverables: Test Plans, Test Cases, RTM (Requirement Traceability Matrix), and test execution reports for stakeholders. • Logged and tracked defects end-to-end in JIRA; collaborated closely with developers to resolve and close issues. • Tested Salesforce Lightning components and pages for usability, responsiveness, and UX compliance. • Worked in Agile/Scrum teams — participated in sprint planning, daily stand-ups, and retrospectives with BAs, developers, and product owners. Tools: JIRA · Azure TFS · Qmetry · Postman · Data Loader · Workbench · Flosum · Salesforce Inspector · VS Code · Git
Senior Software Engineer at Capgemini, Jul 2023 - Mar 2025 · 1 yr 9 mos, Navi Mumbai, Maharashtra, India
Software Engineer at Capgemini, Dec 2021 - Jun 2023 · 1 yr 7 mos, Navi Mumbai, Maharashtra, India
Bachelor of Engineering - BE, Computer Science, Shrama Sadhana Bombay Trust's College Of Engineering And Technology