Vishal Jassal profile photo 1 on Tal

Vishal Jassal

Senior SRE & Platform Leader | Scaling Resilient Enterprise Architectures & Eliminating Toil Through Automation

Gurugram

15+ years of work experience

American Express
Jan 20215 yrs 5 mosPresent

American Express
May 201115 yrs 1 moPresent

American Express
May 20119 yrs 9 mosJan 2021

Education

Gurukula Kangri Vishwavidyalaya

Master of Computer Applications - MCA, Computer Programming, Specific Applications

Gurukula Kangri Vishwavidyalaya

Sri Guru Tegh Bahadur Khalsa College

B.Sc. Computers

Sri Guru Tegh Bahadur Khalsa College

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Headline

Senior SRE & Platform Leader | Scaling Resilient Enterprise Architectures & Eliminating Toil Through Automation

About

I am a senior Site Reliability Engineering (SRE) and platform infrastructure specialist dedicated to building resilient, highly available, and massive-scale distributed systems. With over a decade of experience driving reliability and performance for mission-critical enterprise platforms, I bridge the gap between complex software engineering and robust infrastructure operations. Throughout my career, I have specialized in transforming legacy architectures into modern, cloud-native environments, automating away operational toil, and embedding a proactive culture of reliability across engineering teams. I thrive on solving complex scalability challenges, optimizing CI/CD pipelines, and designing self-healing systems that handle enterprise-level traffic without missing a beat. Core Expertise: 🛠️ Site Reliability Engineering (SRE) & Platform Engineering ☁️ Cloud Infrastructure Architecture & Scalability 🤖 Automation, Infrastructure as Code (IaC), & CI/CD Pipelines 📊 Observability, Distributed Tracing, & Incident Management 👥 Cross-functional Technical Leadership & Mentorship

Location

Gurugram

Work experience

Sr. Service Assurance Engineer, American Express at American Express, Jan 2021 - Present · 5 yrs 5 mos

Service Delivery Manager at American Express, May 2011 - Present · 15 yrs 1 mo

Service Delivery Manager at American Express, May 2011 - Jan 2021 · 9 yrs 9 mos

Education

Master of Computer Applications - MCA, Computer Programming, Specific Applications, Gurukula Kangri Vishwavidyalaya

B.Sc. Computers, Sri Guru Tegh Bahadur Khalsa College

Vishal Jassal - Sr. Service Assurance Engineer, American Express in Gurugram | Tal