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Vishal Goyal

Product Manager | AI, Agentic Workflows & B2B SaaS | Turning Customer Insights into Scalable Products, Adoption & Revenue Growth

Greater Bengaluru Area

7+ years of work experience

ServiceNow
Sep 20251 y 1 moPresent

Bengaluru

Impact: Please check the recommendations section of my impact at ServiceNow. - Partnered with ServiceNow product leadership to drive roadmap priorities for Task Mining and enterprise automation initiatives. - Led development of an LLM-powered workflow generation capability with ~90% (First release Q1, 26 baseline for ServiceNow Knowledge 2026) accuracy, reducing workflow setup time from 20–30 minutes to under 1 minute. - Helped define Agentic AI integration strategy by positioning Task Mining as a foundation for autonomous workflow orchestration. - Delivered a major enterprise release across globally distributed teams with zero critical post-release escalations.
HireQuotient
Nov 20231 y 9 moAug 2025

Bengaluru

At HireQuotient, I worked at the crossroads of AI, recruiting, and product innovation, shaping solutions that helped recruiters and hiring teams work more efficiently while driving measurable business impact. - Drove $ millions in ARR by identifying and launching new product lines across outreach automation, talent intelligence, ATS integrations, and recruiter workflows. - Increased recruiter adoption by 90% by redesigning outreach and enrichment workflows and improving enrichment accuracy from 20% to 77%. - Reduced third-party data platform costs by 95% while improving platform reliability 10x through strategic vendor evaluation and partnership optimization. - Built AI-assisted recruiter quality workflows that reduced manual review effort by 30% for hiring teams. - Increased average platform engagement from 30 minutes to 120 minutes by building a recruiter collaboration and workflow management experience. - Improved adoption of strategic product capabilities from 12% to 70% through in-product enablement, walkthroughs, and customer adoption initiatives. - Partnered cross-functionally across Product, Engineering, GTM, Customer Success, and Leadership to accelerate product adoption and customer impact. - Overcame LinkedIn limitation to build upto 10x more relevant candidates (from topline 2500 to atleast topline*x.y where x and y are greater than 1). - Reduced Time to integrate by weeks by leveraging engineering skills to read, understand and curate integration docs for smooth integration with partner system.
Labra
Oct 20212 yOct 2023

Hybrid

As a software engineer at Labra, I focused on building scalable solutions that directly contributed to business growth and smoother team collaboration. Thanks to the CTO! - Integrated Azure Marketplace into Labra’s Cloud Commerce Platform, expanding reach and driving measurable growth in adoption. - Collaborated across distributed teams in an asynchronous setup, ensuring smooth coordination and timely delivery of engineering initiatives. - Contributed to platform scalability and reliability, helping the team ship features that were both technically sound and business-aligned. Impact in numbers: - Boosted platform-driven business growth by over 20%.
Deloitte USI
Aug 20192 y 1 moSep 2021

Bengaluru

Vishal’s AI Stack

claude code
claude code
claude
claude
notion
notion
openai
openai
Fireflies.ai
Fireflies.ai

Education

Upraised

Product Management Career Accelerated Programme, Product Management

Upraised

20232023

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Headline

Product Manager | AI, Agentic Workflows & B2B SaaS | Turning Customer Insights into Scalable Products, Adoption & Revenue Growth

About

Product Manager with experience building AI-powered B2B SaaS products across HRTech, workflow automation, outreach, talent intelligence, and enterprise productivity platforms. Over the last few years, I’ve worked across both high-growth startups and enterprise-scale environments — driving product strategy, shipping 0→1 solutions, improving platform economics, and leading cross-functional execution across Product, Engineering, Design, GTM, and Customer Success. Some highlights from my work: • Drove $ millions in ARR through new product lines and workflow automation initiatives • Increased recruiter solution adoption from 12% to 70% through product-led adoption programs • Improved enrichment accuracy from 20% to 77% by redesigning data workflows and provider integrations • Reduced third-party platform costs by 95% while improving reliability 10x • Built enterprise grade AI-powered workflow generation capabilities that reduced manual setup time from ~25 minutes to under 1 minute Most recently, I worked closely with ServiceNow leadership on Task Mining and Agentic AI workflows — contributing to enterprise-scale automation initiatives involving LLM-powered workflow generation and autonomous process orchestration. I enjoy building products at the intersection of AI, workflows, automation, and user productivity — especially where product thinking, systems design, and customer empathy intersect to create measurable business impact.

Location

Greater Bengaluru Area

AI stack

claude code

claude

notion

openai

Fireflies.ai

Work experience

Product Manager at ServiceNow, Sep 2025 - Present · 1 y 1 mo, Bengaluru, Impact: Please check the recommendations section of my impact at ServiceNow. - Partnered with ServiceNow product leadership to drive roadmap priorities for Task Mining and enterprise automation initiatives. - Led development of an LLM-powered workflow generation capability with ~90% (First release Q1, 26 baseline for ServiceNow Knowledge 2026) accuracy, reducing workflow setup time from 20–30 minutes to under 1 minute. - Helped define Agentic AI integration strategy by positioning Task Mining as a foundation for autonomous workflow orchestration. - Delivered a major enterprise release across globally distributed teams with zero critical post-release escalations.

Product Manager at HireQuotient, Nov 2023 - Aug 2025 · 1 y 9 mo, Bengaluru, At HireQuotient, I worked at the crossroads of AI, recruiting, and product innovation, shaping solutions that helped recruiters and hiring teams work more efficiently while driving measurable business impact. - Drove $ millions in ARR by identifying and launching new product lines across outreach automation, talent intelligence, ATS integrations, and recruiter workflows. - Increased recruiter adoption by 90% by redesigning outreach and enrichment workflows and improving enrichment accuracy from 20% to 77%. - Reduced third-party data platform costs by 95% while improving platform reliability 10x through strategic vendor evaluation and partnership optimization. - Built AI-assisted recruiter quality workflows that reduced manual review effort by 30% for hiring teams. - Increased average platform engagement from 30 minutes to 120 minutes by building a recruiter collaboration and workflow management experience. - Improved adoption of strategic product capabilities from 12% to 70% through in-product enablement, walkthroughs, and customer adoption initiatives. - Partnered cross-functionally across Product, Engineering, GTM, Customer Success, and Leadership to accelerate product adoption and customer impact. - Overcame LinkedIn limitation to build upto 10x more relevant candidates (from topline 2500 to atleast topline*x.y where x and y are greater than 1). - Reduced Time to integrate by weeks by leveraging engineering skills to read, understand and curate integration docs for smooth integration with partner system.

Software Engineer at Labra, Oct 2021 - Oct 2023 · 2 y, Hybrid, As a software engineer at Labra, I focused on building scalable solutions that directly contributed to business growth and smoother team collaboration. Thanks to the CTO! - Integrated Azure Marketplace into Labra’s Cloud Commerce Platform, expanding reach and driving measurable growth in adoption. - Collaborated across distributed teams in an asynchronous setup, ensuring smooth coordination and timely delivery of engineering initiatives. - Contributed to platform scalability and reliability, helping the team ship features that were both technically sound and business-aligned. Impact in numbers: - Boosted platform-driven business growth by over 20%.

Associate analyst at Deloitte USI, Aug 2019 - Sep 2021 · 2 y 1 mo, Bengaluru

Education

Product Management Career Accelerated Programme, Product Management, Upraised

Public links

github: https://github.com/layogvishal-arch

medium: https://medium.com/@vishallayog

layogvishal-arch.github.io: https://layogvishal-arch.github.io/signal-analyser/