Headline

Lead UX / Product Designer| 5+ Years of Experience

About

Product & Interaction Designer with 5+ years leading end-to-end UX across Fintech, SaaS, B2B, and Healthcare enterprise platforms. Combines user research, information architecture, and design systems to turn complex, regulated workflows into scalable, data-driven solutions. Partners closely with Product, Engineering, and Compliance teams to ship consistent experiences across multi-product portfolios. Mentors design teams and builds reusable standards that scale across products.

Location

Bengaluru

AI stack

claude code

claude

cursor

Gamma

Work experience

User Experience Lead at Candescent, Dec 2025 - Present · 9 mos, Bengaluru, Karnataka, India

UX Design Manager at EXL, Apr 2023 - Dec 2025 · 2 yrs 9 mos, Bangalore Urban, Karnataka, India, - Designed wealth management dashboards for financial advisors and clients, ensuring compliance while enhancing information architecture, interaction flows, and cross-platform consistency. - Created a notification workflow for Hollard’s Claims Portal that flagged previously approved claims, preventing duplicate entries and reducing claim leakage by 16%. - Redesigned McKesson Connect’s payment and medication tracking, improving navigation and findability and reducing call center volume by 45%. - Delivered high-fidelity storyboards and mockups for British Gas, aligning with brand and Appian design libraries to ensure scalability and consistency. - Built a design system that improved platform consistency by 30%, reinforcing iterative design and reusability across multiple enterprise products. - Conducted user research, behavioral analysis, and data-driven usability testing (remote & moderated) to validate design decisions and align with strategic goals.

Sr UX/CX Designer at Brillio, May 2022 - Apr 2023 · 1 yr, Bengaluru, Karnataka, India, - Improved navigation and information architecture for Centene’s Health Net Provider Portal, reducing task completion time by 15%. - Redesigned Cigna’s Dental Claim Form, applying data-driven design decisions that cut call center inquiries by 40%.

UX Designer at Grarri, Jun 2020 - Apr 2022 · 1 yr 11 mos, Hyderabad, Telangana, India, - Conceptualized and designed Glut, a B2B SaaS communication platform, applying storyboarding, information architecture, and inclusive design practices. - Designed real estate landing pages that increased lead generation by 25% through insight-driven interaction design. - Conducted user research, market trend analysis, and iterative prototyping to deliver user-centric solutions

Freelance Designer at Self-Employed, Jun 2016 - May 2020 · 4 yrs, Hybrid, ● Designed and executed custom furniture solutions tailored to residential and caravan interior spaces. ● Specialized in caravan interior planning, optimizing compact layouts for functionality, storage efficiency, and ergonomic comfort. ● Managed end-to-end project lifecycle including concept development, material selection, 3D visualization, fabrication coordination, and on-site installation. ● Collaborated with carpenters, fabricators, electricians, and vendors to ensure precision execution and quality control. ● Delivered customized home décor solutions including modular furniture, wall paneling, storage units, lighting integration, and space styling. ● Ensured adherence to client budgets, timelines, and structural safety standards during installations.

Education

Master's degree, Industrial and Product Design, National Institute ofDesign (NID) Ahmedabad

Bachelor's degree, Fashion and Lifestyle Accessory Design, National Institute of Fashion Technology India

Public links

portfoliovishaldeoriya.netlify.app: https://portfoliovishaldeoriya.netlify.app/