AI Product Manager/ Product Owner

Hyderabad, Telangana, India

Indore, Madhya Pradesh, India

Indore Area, India

Pune Area, India



Master of Business Administration - MBA
Indian Institute of Management, Indore
Bachelor of Engineering (B.E.)
SGSITS, Indore
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• Product Management Professional with 11+ years of experience building and scaling enterprise-grade, data-driven and AI/ML powered platforms from 0→1 and 1→N. • Owned full product lifecycle—from strategy, discovery, and roadmap definition to execution, launch, and scale delivering measurable business outcomes. • Strong technical depth across cloud-native and data platforms (GCP), enabling translation of complex data and ML requirements into scalable products. • Proven cross-functional leader, aligning engineering, data science, design, and business teams to deliver high-impact, customer-centric solutions. • Execution-focused SAFe Agile practitioner, driving prioritization, delivery excellence, and roadmap alignment with strategic business goals.
Indore
cursor
claudecode
Product Manager / Product Owner at Verizon, Jun 2021 - Present · 5 yrs 3 mos, Hyderabad, Telangana, India, • Led product strategy and delivery of a scalable enterprise data platform on GCP, enabling secure, low-latency data access for analytics and ML use cases. • Integrated 10+ enterprise data sources, building reliable data pipelines to support BI, reporting, and ML workloads. • Launched AI/ML-powered Performance and Coaching Insights, turning real-time call KPIs into actionable insights, improving quality metrics and increasing VPH by nearly 10%. • Partnered with data science teams to productionize ML models using feature engineering, model validation, and monitoring, ensuring scalability, reliability, and explainability in enterprise environments. • Built and scaled the Promo Correction Automation (PCA) platform, automating complex agent workflows and reducing AHT by up to 80% for targeted flows. • Owned product vision, roadmap, and execution, working with engineering, UX, data science, and business teams in a SAFe Agile environment. • Drove $1M+ in cost savings through process automation, productivity gains, and data-driven decision-making. • Partnered with leadership to define multi-quarter product roadmap aligned to business OKRs.
Senior Product Owner at Worldpay, Nov 2018 - Jun 2021 · 2 yrs 8 mos, Indore, Madhya Pradesh, India, • Owned end-to-end product delivery for IPC, a core payment processing platform interfacing with PEDs, operating within Worldpay’s global payments ecosystem across 15+ countries and 135 currencies. • Delivered 20+ product enhancements, strengthening core payment capabilities for retail, hospitality, and large enterprise merchants, including JCPenney. • Led cross-functional execution with a 10+ member engineering and QA team, translating business, merchant, and regulatory requirements into scalable, compliant features. • Drove platform evolution through R&D initiatives, evaluating and integrating emerging payment technologies and onboarding 4 new PEDs to expand device compatibility and merchant coverage. • Established Agile delivery excellence and partnered on system architecture, owning backlog prioritization, sprint planning, and shaping scalable designs based on market and user insights.
Senior Software Engineer at Worldpay, Apr 2016 - Nov 2018 · 2 yrs 8 mos, Indore Area, India, • Worked as a Java developer at Worldpay on the IPC product, which integrates with PED systems to process payment transactions. • Moved into the R&D team, focused on identifying and validating new solutions to improve product stability, performance, and reliability. • Owned proof-of-concepts (POCs) to evaluate feasibility, implementation approach, and estimated development effort for proposed solutions.
Java Developer at Infosys, Jun 2014 - Mar 2016 · 1 yr 10 mos, Pune Area, India, • Developed and delivered 5+ enhancements for Aetna Healthcare’s insurance application using Java, Spring and enterprise backend technologies. • Implemented and tested backend components, participating in requirements analysis and impact assessment to ensure scalable and compliant feature delivery. • Collaborated with cross-functional teams across engineering, QA, and business stakeholders, ensuring high-quality, on-time releases.
Master of Business Administration - MBA, Indian Institute of Management, Indore
Bachelor of Engineering (B.E.), SGSITS, Indore