Headline

TSCer | EX-Infoscion | Data Wizard | Unleashing Insights for Business Growth | 5+ Years Experience | I help Companies Drive Value with Data Analytics

About

Hello, I'm Vishal Tiwari - a data enthusiast skilled in MySQL, Power Bi, Tableau, and Python. I hold a Bachelor's in Information Technology from Mumbai University. Apart from data, I'm passionate about music and cricket. In my role as a System Engineer at Infosys, I led a team to enhance product services, utilizing Power BI for interactive graphs and data interpretation. Achieving service excellence, I streamlined processes, saving $50,000 and reducing project duration by 35%. Bringing to the table strong analytical and problem-solving skills, I excel in crafting compelling data visuals to deliver impactful insights. My expertise lies in streamlining operational processes, providing valuable insights, and optimizing performance. Currently, I'm keen on collaborating with like-minded professionals for data-driven projects. Let's connect and explore exciting opportunities together! Feel free to reach out: Email: tiwariv617@gmail.com LinkedIn: www.linkedin.com/in/vishal-tiwari-6a380a2aa Portifolio: https://vishaltiwari1.github.io/Portfolio/

Location

Mumbai

Work experience

I.T. Analyst at Tata Consultancy Services, May 2024 - Present · 2 yrs 3 mos, Mumbai, Maharashtra, India

System Engineer at Infosys, Mar 2022 - May 2024 · 2 yrs 3 mos, Remote, • Collected, cleaned, and analyzed customer details using Microsoft Excel, MySQL, and Python, driving valuable insights. • Led a team of 11 to enhance product services. Employed Power Bi for interactive graphs, and data interpretation to minimize errors and improve product quality, achieving service excellence. • Produced monthly and weekly progress reports, demonstrating data analysis skills. Informed clients for better decision-making, strengthening internet connection services and surpassing service standards. • Streamlined operational processes, saving the company $50,000 in labor cost savings and reducing project duration by 35%.

Senior Operations Executive at Infosys, Mar 2020 - Feb 2022 · 2 yrs, Remote, • Gathered and organized user data, utilizing Microsoft Excel and MySQL for efficient data management. Maintained comprehensive records, ensuring accuracy and accessibility. • Based on vendor inquiries, I provided clients with network insights including area, region, district, and state. Maintaining detailed client and customer records to facilitate unambiguous decision-making. • Collaborated closely with clients to derive important insights from data. Using a visualization tool like as tableau, I created informative documents adapted to the needs of the customer, promoting clear communication and informed decision-making. • Devised and implemented system models and simulations to assess the impact of potential changes on network infrastructure. Redesigned systems to optimize performance, increasing functionality and node reliability by 35%.

Operations Executive at Infosys, Sep 2018 - Feb 2020 · 1 yr 6 mos, On-site, • Analyzed user data using Microsoft Excel to provide valuable insights for network and vendor enhancements during installations. • Maintained vendor records, ensuring organized and accessible data for efficient operational management. Assessed contract data, interpreting and summarizing terms to improve compliance and operations. • Managed and assigned call rates worldwide through in-depth data analysis, improving cost efficiency. Presented monthly visualizations to clients, offering valuable insights and enhancing profitability through data interpretation. • Increased operational efficiency by 15% while decreasing operational costs by 20%.

Education

Bachelor of Science, Information Technology, Thakur College of Science & Commerce