Billing Specialist | 10+ Yrs in Order Management & Billing | Process Optimization | BT & Wipro Experience

Pune District, Maharashtra, India

Hybrid

Hinjewadi Pune
Bachelor’s Degree, Computer Science
IBMR Wakad
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Pune
Delivery Specialist at Tech Mahindra, Sep 2025 - Present · 10 mos, Pune District, Maharashtra, India, • Recognized as a billing subject matter expert with a strong customer-centric approach and a deep understanding of telecom fibre products such as FTTP, FTTC, SoGEA,VoIP , Broadband and Ethernet Product. • Audited invoices for accuracy and compliance with internal policies, ensuring complete and correct billing data. • Entered and billed invoices on behalf of the Onshore team, maintaining precision and timeliness in financial records. • Uploaded and distributed invoices to internal departments for processing, ensuring smooth transaction flow. • Managed billing for all related transactions, maintaining consistency and adherence to established procedures. • Collaborated with cross-functional teams to ensure billing accuracy and alignment with client and internal requirements. • Identified and resolved billing discrepancies, recommending process improvements to enhance efficiency and reduce errors.
Customer Delivery Professional at BT Group, Jan 2021 - Sep 2025 · 4 yrs 9 mos, Hybrid, Experienced professional with 10+ years in service delivery, order management, and Billing operations. Seeking a role to apply my skills in process quality audits, stakeholder collaboration, and continuous improvement to support organizational success.
Senior Associate at Wipro, Jun 2013 - Jan 2021 · 7 yrs 8 mos, Hinjewadi Pune, Dealing with various types of Ethernet Connect, Internet Connect & IP Connect products (Copper, Fibre, MTNL, GEA, PSTN and ADSL etc.) and working knowledge on many BT applications (OneSiebel, Expedio, Ecox, FastService, PIP, Agent Desktop, RPAC, CSS, COSMOSS, OR Portal etc.)
Bachelor’s Degree, Computer Science, IBMR Wakad