Headline

Product Owner | Travel Technology | Mobility & Logistics Solutions | Agile Product Management | Enterprise SaaS | Digital Transformation

About

​I am a Product Owner and Technical Business Analyst with over 9 years of experience driving the end-to-end delivery of enterprise SaaS platforms across Travel Technology, Mobility, and Logistics Solutions. I specialize in taking highly complex, large-scale operational challenges and transforming them into scalable, high-impact digital products. ​My approach combines deep technical architecture insights with data-driven product strategy, I focus on embedding intelligent capabilities and data product frameworks into enterprise workflows to unlock next-generation efficiency for global clients. ​Core Expertise: ​Product Strategy & Delivery: Owning the complete product lifecycle from discovery to launch, specializing in Enterprise SaaS, Mobility, and Supply Chain Logistics. ​Agile Leadership: SAFe methodologies, PI Planning, sprint management, and optimizing prioritization via WSJF frameworks. ​Technical Business Analysis: Bridging the gap between complex engineering capabilities and business goals to map out clean, high-performance product architectures. ​Data & AI Products: Leveraging data engineering concepts and AI strategy to build smarter, predictive features for modern software ecosystems. ​I thrive in fast-paced, collaborative environments where I can lead cross-functional teams, align stakeholders, and deliver digital transformation that significantly moves the needle. ​Let’s connect to talk about Agile product management, the future of logistics tech, or scaling AI-driven enterprise solutions!

Location

Greater Bengaluru Area

AI stack

anthropic apis

claude code

claude

Work experience

Product Owner at Amadeus, Jul 2026 - Present · 2 mos, Bengaluru

Product Owner at IBS Software, Aug 2025 - Jul 2026 · 1 yr, Trivandrum, I work at the intersection of business strategy, customer needs, and product delivery, leading the development and optimization of enterprise-grade digital solutions. My responsibilities include: Owning and refining product backlogs aligned with customer goals and business priorities. Gathering, analyzing, and converting complex business requirements into clear, actionable user stories and product features. Collaborating with cross-functional teams including development, QA, UI/UX, and business stakeholders to ensure timely and high-quality delivery. Conducting product demos, sprint planning, and retrospectives in Agile environments. Driving product roadmap discussions based on market trends, client feedback, and data insights. Leading discovery sessions and workshops with global clients to understand operational pain points and align product solutions. Preparing functional design documents, process flows, and wireframes. Supporting UAT, product onboarding, and training for client stakeholders. Ensuring smooth handover to support/operations teams post-go-live.

Lead Product Analyst at IBS Software, Feb 2023 - Aug 2025 · 2 yrs 7 mos, Trivandrum, Kerala, India, Product Ownership: Lead the development and enhancement of a comprehensive journey management system, integrating advanced features. Business Analysis: Conduct detailed requirement analysis and create robust solutions that align with client needs, ensuring optimal performance and scalability. Client Collaboration: Work closely with international clients to understand their unique requirements and deliver tailored solutions that enhance their logistics operations and safety protocols. Performance Optimization: Implement and monitor performance scorecards for drivers and logistics operations, ensuring continuous improvement and compliance with industry standards. Project Management: Coordinate long-range planning activities, linking multiple service requests with project management tasks to ensure seamless execution and tracking. Stakeholder Communication: Provide clear and actionable insights to stakeholders through detailed reports and presentations, facilitating informed decision-making.

Product Analyst at Polus Software, May 2021 - Feb 2023 · 1 yr 10 mos, Trivandrum, Kerala, India, Defined and Executed Product Vision: Aligned ERA software vision with organizational goals, enhancing user experience and increasing satisfaction ratings. • Conducted User Research: Gathered user feedback through research and testing, driving improvements and increasing adoption. • Managed Product Backlog: Prioritized backlog to meet stakeholder requirements, reducing development cycle time. • Documented Business Requirements: Created detailed specifications, guiding the development of key features and enhancing functionality. • Collaborated with QA Teams: Defined test plans, ensuring rigorous testing and reducing post-release defects. • Coordinated Release Activities: Managed user training and support documentation for seamless rollouts, reducing onboarding time. • Facilitated Scrum Ceremonies: Organized stand-ups, sprint planning, retrospectives, and reviews, improving communication and sprint goal achievement. • Utilized Analytics: Made data-driven decisions based on analytics and user feedback, increasing feature utilization and engagement. • Ensured Compliance: Maintained regulatory compliance and implemented security best practices, protecting sensitive data. • Managed Cross-Functional Teams: Fostered effective communication and collaboration, improving team efficiency.

Business Process Analyst at Cerner Corporation, May 2018 - Apr 2021 · 3 yrs, Bengaluru, • Participate in Agile ceremonies including sprint planning, backlog refinement, and release management. Worked on enterprise logistics and aviation platforms supporting global energy and transportation operations. Key Contributions • Gathered and analysed functional and non-functional requirements. • Worked on data-intensive healthcare systems involving reporting and compliance workflows. • Created functional documentation and solution design artifacts. • Supported data governance, structured data workflows, and reporting accuracy. • Collaborated with engineering teams to deliver data-driven product enhancements. • Facilitated stakeholder workshops and requirement discussions.

Process Associate at Castle Medical, Apr 2015 - Oct 2017 · 2 yrs 7 mos, Trivandrum, Kerala, India, Analyzed and interpreted trends in healthcare claims, denials, and revenue recovery patterns to identify process gaps and recommend data-driven solutions to reduce AR days and improve collection rates. Acted as the liaison between healthcare providers and payers, ensuring resolution of outstanding claims through root-cause analysis, payer-specific issue identification, and escalation management. Collaborated with cross-functional teams (billing, coding, and compliance) to improve claim submission accuracy and optimize reimbursement cycles. Developed and maintained daily/weekly reports and dashboards to track denial trends, aging buckets, and performance KPIs; provided actionable insights to stakeholders. Contributed to continuous process improvement by documenting best practices, updating SOPs, and supporting system enhancement initiatives aligned with regulatory changes and payer policy updates. Gained hands-on experience with EMR and RCM tools such as Epic, Cerner, Athena, or Meditech, enhancing operational efficiency and data integrity across patient billing and insurance follow-ups.

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Anna University Chennai