Senior Risk Analyst ( Otipy )

On-site

Gurugram, Haryana, India

Gurugram, Haryana, India
12, PCM
M. N. Public senior secondary school Jaipur
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Senior Risk Analyst at otipy
Gurugram
Senior Risk & Compliance Analyst at Otipy, Mar 2023 - Jul 2023 · 5 mos, On-site
Risk Management Analyst at Otipy, Mar 2022 - Mar 2023 · 1 yr 1 mo, Gurugram, Haryana, India, Responsible to detect suspicious and fraud activities going on in the organization and take corrective majors accordingly. Head the risk department and make the appropriate decisions for betterment of organization finances. Conduct the required audits and report to the management with the analysis reports of employees and design the data driven process. To control the credit last and minimize the refund initiation by making the process smooth for customers as well as business partners.
Customer Service Specialist at Otipy, Jan 2021 - Feb 2022 · 1 yr 2 mos, Gurugram, Haryana, India, Responsible for providing the resolution to the customer of his issues after listening and understanding the problem and come up with the best possible resolution and make him realised he has selected good product and services. Ensure good customer service by establishing the strong communication and convince customers to remain using the services
12, PCM, M. N. Public senior secondary school Jaipur