Headline

Aspiring Data Analyst | Skilled in Excel, SQL & Power BI | Turning Data into Actionable Insights

About

I am a results-driven MIS Analyst with over a year of freelance experience, where I have built customized reports, dashboards, and automated solutions using Excel, SQL, and Power BI. My work has helped businesses improve reporting efficiency by up to 40% and make faster, data-driven decisions. I specialize in data cleaning, KPI tracking, and performance reporting, with a strong passion for transforming raw data into actionable insights. Now, I am looking to leverage my freelance experience and transition into a full-time role as an MIS Executive or Data Analyst, where I can contribute to business growth through impactful data solutions.

Location

New Delhi

Work experience

Process Analyst at Provana, Jan 2026 - Present · 6 mos, Noida, Uttar Pradesh, India, I analyze business processes and performance data to identify gaps, improve efficiency, and support data-driven decisions. My work includes building reports/dashboards, tracking KPIs and SLAs, standardizing workflows, and supporting root-cause analysis to drive continuous improvement and operational excellence.

Management Information System Analyst at Freelance, Feb 2024 - Jan 2026 · 2 yrs, New Delhi, Delhi, India, I work as a Freelance MIS Analyst, helping businesses turn raw data into clear insights through Excel, SQL, and Power BI. Over the past year, I’ve delivered customized reports and dashboards, automated manual processes (cutting effort by up to 30–40%), and improved data accuracy for better decision-making. My focus is on data cleaning, analysis, and KPI tracking, enabling clients to achieve faster, data-driven results.

Technical Support Specialist at Concentrix Limited Company, Aug 2022 - Nov 2023 · 1 yr 4 mos, Gurugram, Haryana, India, I work in London's Magnificent Department store and am responsible for the design and development of the company's womenswear collection. I was involved in the whole process from the concept design to the final product, making sure that every piece of work fits the company's specifications High standards. My design style has been highly praised by colleagues and clients and has been featured in several fashion shows Got a lot of attention

Management Information System Analyst at Concentrix, Aug 2022 - Nov 2023 · 1 yr 4 mos, Gurugram, Haryana, India, Served as a primary liaison for Amazon's esteemed US-based customers, offering comprehensive support and guidance regarding order inquiries, pre-orders, and account- related issues. Strictly adhered to sales protocols while adeptly troubleshooting and resolving challenges encountered during customer interactions. Maintained a consistently professional and courteous demeanor in all communications, delivering prompt and effective solutions via live chat channels. Utilized specialized instant messaging/chat tools provided by the client to ensure seamless communication and timely resolution of customer queries.

Management Information System Analyst at Concentrix, Aug 2022 - Nov 2023 · 1 yr 4 mos, On-site, Served as a primary liaison for Amazon's esteemed US-based customers, offering comprehensive support and guidance regarding order inquiries, pre-orders, and account- related issues. Strictly adhered to sales protocols while adeptly troubleshooting and resolving challenges encountered during customer interactions. Maintained a consistently professional and courteous demeanor in all communications, delivering prompt and effective solutions via live chat channels. Utilized specialized instant messaging/chat tools provided by the client to ensure seamless communication and timely resolution of customer queries.

Education

Bachelor of Technology - BTech, Computer Science, Babu Banarasi Das University