Headline

VoIP Engineer || Ex-Cisco TAC || Collaboration

About

With over 3 years of overall experience, I currently work as a VoIP Engineer within Cisco TAC, providing advanced technical support and resolving complex network-related issues for Cisco Telepresence solutions. I have a strong background in managing and optimizing voice infrastructures. Known for my ability to adapt to new technologies quickly, I excel in high pressure environments and am committed to delivering effective outcomes.

Location

Greater Delhi Area

Work experience

Engineering Sr. Analyst at Accenture in India, Mar 2026 - Present · 3 mos, On-site

Voip Engineer at Capgemini Engineering, Sep 2022 - Feb 2026 · 3 yrs 6 mos, Gurugram, Working as VoIP engineer in Collaboration Team.

Associate technical Engineer at Concentrix, May 2022 - Sep 2022 · 5 mos, Gurugram, Haryana, India, Worked in Dell technical support. Provided support for hardware and software issues to customers with enterprise setups of Dell workstations.

Electrical Engineer at Indraprastha Power Generation Company Ltd (IPGCL), Feb 2021 - Mar 2022 · 1 yr 2 mos, New Delhi, Delhi, India, Worked here as Electrical Engineer for PPCL/IPGCL sites. Handled electrical maintenance and Testing/Protection divison.

Education

Int. BTech-MTech, Electrical Engineering, Gautam Buddha University