---
title: "Vipin S. - Team Leader - Operations in Indore | Tal"
description: "Meet Vipin S., Team Leader - Operations at Teleperformance based in Indore."
image: "https://tal.club/meet/vipin-s/share-image"
---

# Vipin S\. on Tal

## About

Ambitious

## Location

Indore

## Work experience

Team Leader \- Operations at Teleperformance, Dec 2024 \- May 2026 · 1 yr 6 mos, \*\*\*\*\*Jump Certifed\*\*\*\*\* Team Lead managing high\-performing chat & voice support teams for international client\. Skilled in streamlining communication workflows, driving KPIs, and fostering a culture of accountability and continuous improvement\. Proven track record of enhancing customer satisfaction, optimizing response efficiency, and maintaining strong quality standards\. Successfully led a 70\+ agent transitional team, supported new site setup, and collaborated cross\-functionally to reduce shrinkage and improve SLA adherence—all while delivering results in a fast\-paced, global support environment\.

Operations Agent at Teleperformance, Nov 2023 \- Nov 2024 · 1 yr 1 mo, Delivered high\-quality data annotation services for an international e\-commerce client through robust backend operations\. Specialized in image, text, and video annotation to support seamless business transactions\.

Operations at Teleperformance, Jul 2022 \- Jul 2023 · 1 yr 1 mo, Indore, Madhya Pradesh, India, Chat Support Specialist

Business Development Trainee at BYJU'S, Mar 2022 \- Apr 2022 · 2 mos, Indore, Madhya Pradesh, India, Successfully completed on the job training of 45 days\.

Sales Executive at Future Financial Services, Sep 2021 \- Feb 2022 · 6 mos, Indore, Madhya Pradesh, India, Hands on experience on cold calling and prospecting\. End to end exposure on B2B and B2C sales processes\.

Marketing Intern at Shine Projects, Apr 2021 \- May 2021 · 2 mos

## Education

bachelor of science, Computer Science, Devi Ahilya Vishwavidyalaya, Indore

[View the original profile](https://tal.club/meet/vipin-s)

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