---
title: "Vinutha Bhargava - Co Founder and Chief Operating Officer in Gurgaon | Tal"
description: "Meet Vinutha Bhargava, Founder | Co-founded & Scaled a Global CX Business | Building AI-led Customer Experience Solutions | Global Markets based in Gurgaon."
image: "https://tal.club/meet/vinutha-bhargava/share-image"
---

# Vinutha Bhargava on Tal

## Headline

Founder \| Co\-founded & Scaled a Global CX Business \| Building AI\-led Customer Experience Solutions \| Global Markets

## About

Co\-founded and scaled a Customer Experience business from the ground up into a multi\-million dollar enterprise—working with global clients, platforms, and partners across geographies\. Over the past two decades, I have operated at the intersection of: \* Customer Experience Platforms \* Enterprise Transformation \* AI\-led innovation I bring over 30\+ years of leadership experience spanning digital transformation in enterprise systems, CRM/ERP transformation, and next\-generation Customer Experience platforms\. My current focus is in strategic advisory, executive collaboration, and the advancement of next\-generation CX and AI ecosystem

## Location

Gurgaon

## Work experience

Co Founder and Chief Operating Officer at mokSa Technologies, Sep 2009 \- Present · 16 yrs 10 mos, Gurugram, Haryana, India, \* Co\-founded and scaled an enterprise Customer Experience transformation practice across global markets \* Led global delivery operations and cross\-regional leadership teams across India and North America \* Owned commercial growth strategy, P&L oversight, and strategic partner alliances \* Drove large\-scale contact center modernization and cloud CX platform transformations \* Established ecosystem partnerships with leading CX technology providers \* Built scalable operating models and governance frameworks to support sustained growth

Domain Head \- BI / DW / CTI at iSmart Panache, Jan 2008 \- Sep 2009 · 1 yr 9 mos, Led Business Intelligence, Data Warehousing, and CTI practice initiatives, strengthening analytics\-enabled customer and operational systems\. Selected Contributions: • Built and led specialized BI/DW capabilities aligned to enterprise customer engagement platforms • Integrated analytics and telephony systems to enhance operational visibility and decision\-making • Managed cross\-functional teams delivering scalable enterprise data solutions

VP Software Engineering at IQ Resource \(iYogi\), Jul 2006 \- Dec 2007 · 1 yr 6 mos, Directed software engineering and technology delivery during a high\-growth phase, strengthening scalability, operational governance, and investor readiness\. Selected Contributions • Led distributed engineering teams and established structured development governance • Strengthened integration between service operations and technology platforms • Built scalable systems frameworks supporting rapid organizational expansion • Contributed to executive leadership presentations and strategic discussions with private equity investors during capital raise initiatives

Sr\. Program Manager at Sapient Corporation, Mar 2004 \- Jul 2006 · 2 yrs 5 mos, Led enterprise digital and systems transformation programs for global clients, aligning execution with business strategy\. Selected Contributions • Directed complex cross\-functional enterprise transformation initiatives • Managed stakeholder alignment across business and technology leadership • Delivered CRM and enterprise platform modernization programs at scale

Webmethods Center Manager at Satyam, Apr 2003 \- Feb 2004 · 11 mos, Led enterprise middleware support operations and OEM partnerships for WebMethods\-based integration platforms\. Strengthened service governance, stakeholder alignment, and delivery reliability across global client engagements\.

## Education

Leadership with AI, Artificial Intelligence, Indian School of Business

EGMP, Business Administration, Indian Institute of Management Bangalore

[View the original profile](https://tal.club/meet/vinutha-bhargava)

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