---
title: "Vinitha Kannambroth - AVP & Head - Branding & Marketing in Bengaluru | Tal"
description: "Meet Vinitha Kannambroth, Real Estate Brand Storyteller & Customer Champion | 20 Years | AVP & Head - Marketing & Brand at Total Environment | Ex - Embassy Group, Ex- Sobha Ltd | Civil Engineer | ISB - CGMO based in Bengaluru. AI stack includes elevenlabs, gemini, and notebooklm."
image: "https://tal.club/meet/vinitha-k/share-image"
---

# Vinitha Kannambroth on Tal

## Headline

Real Estate Brand Storyteller & Customer Champion \| 20 Years \| AVP & Head \- Marketing & Brand at Total Environment \| Ex \- Embassy Group, Ex\- Sobha Ltd \| Civil Engineer \| ISB \- CGMO

## Location

Bengaluru

## AI stack

elevenlabs

gemini

notebooklm

ChatGPT

Microsoft Copilot

## Work experience

AVP & Head \- Branding & Marketing at Total Environment Building Systems Pvt Ltd, Apr 2025 \- Present · 1 yr 7 mos, Bengaluru, Karnataka, India, Shaping stories and strategies that turn spaces into experiences\.

Regional Head \- Integrated Facility Management at Embassy Services, Nov 2021 \- Apr 2025 · 3 yrs 6 mos, Bangalore

Head Of Operations \- Residential at Embassy Services, Apr 2020 \- Nov 2021 · 1 yr 8 mos, Bengaluru Area, India

AGM & Head \- Operations of Luxury Residential at Embassy Services Pvt Ltd at Embassy Services, Dec 2017 \- Nov 2021 · 4 yrs, Greater Bengaluru Area, Head of Property Maintenance, Facility Management and Building Operations of all luxury and ultra luxury residential properties of Embassy Group

Sr\. Manager \- CRM/ Customer Experience Management at Total Environment Building Systems, May 2011 \- Dec 2017 · 6 yrs 8 mos, Bangalore, \* Customer life cycle management of high end residential apartment project \* Hand holding customers through the customisation process for duplex and triplex apartments

AGM \- Customer Experience Management at Total Environment Building Systems, May 2011 \- Dec 2017 · 6 yrs 8 mos, Bengaluru, Karnataka, India, o Managing a team of 6 Customer Experience Managers responsible for providing unsurpassed positive Customer Experience to 600 HNI customers of TE across its flagship project \- Windmills of Your Mind, Pursuit of a Radical Rhapsody and In That Quiet Earth o Handholding customers over a detailed Customization Experience \- designing a wide range of elements in the homes o Responsible for generating repeat sales from customers by delivering a superior quality service o Responsible for generating a revenue of 100Cr year on year o The voice of the customer to the company and vice versa to ensure that the company and its customers are well connected and appreciate each other’s standpoints and goal plans

General Manager & Head \| Customer Experience Design at Total Environment Building Systems at Total Environment Building Systems, Apr 2011 \- Dec 2017 · 6 yrs 9 mos, Bengaluru, Karnataka, India, Total Environment is an architect\-led Design and Development Company whose vision is to provide an unsurpassed living experience through the creation of sensitively designed inspiring spaces\. The concept of blurring the boundaries between indoors and outdoors, detailed customisation of homes and extensive use of natural materials, in\-house construction, fully furnished homes and customer\-centric approach gives TE a niche in the real estate industry\. My team focuses on developing and providing an enriched Customer Experience for all our customers through several initiatives with the singular goal of “Building Extraordinary Trust” through: o Customer Loyalty Programs o Identification of Special Customers \(brand ambassadors\) and creation of a Special Customer Program\. o Designing every touch point and detail in the Customer’s journey with Total Environment o Prototype Experience across all prototypes o Customer Feedback and Surveys and analysis\. o Corporate Contacts Database Management o Managing Corporate Gifts

Asst\. Manager \- Customisation at Ozone Propex Pvt Ltd, Apr 2010 \- May 2011 · 1 yr 2 mos, Ulsoor Road, Bangalore, Worked as Asst\. Manager \- Customisation as a Part of technical team \* Engage with customers on the modifications of the unit wrt walls, space, finishes, paint etc\. \* Preparation of modified / good for construction modified drawings \* Working out the estimates for the modifications \* Preparation of BOQs and releasing purchase request for finishes

Team Manager \- Customer Relationship Management at Sobha Developers Ltd, Jul 2006 \- Apr 2010 · 3 yrs 10 mos, Bangalore, Worked as Customer Relationship Management Executive for the first 2 years and then as a CRM Team Manager\. \* Customer life ycle management \* Customer receivables management \* Handing over of the units \* Customisation of the units \* Coordination for the registration of the units \* Snagging / Desnagging of the unit \* Active participation in the setting up CRM process, formats etc \* Represented the department for ISO audits \* Training the new recruits

## Education

B\. Tech, Civil Engineering, NSS college of Engineering

Upto 10th, Kanikkamatha Convent English Medium Girls High School

[View the original profile](https://tal.club/meet/vinitha-k)

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