Headline

Process Manager @ eClerx

About

With over 11 years of experience in quality management, currently working as an Associate Process Manager Quality at eClerx, focusing on stakeholder management, technical requirements, and key performance indicators to enhance operational processes. The role emphasizes ensuring the alignment of quality initiatives with organizational objectives and fostering collaboration across teams. Certified in Lean Six Sigma Green Belt, and as a Certified Internal Auditor, contributing to process optimization and efficiency. Dedicated to delivering impactful solutions through strategic insights and a commitment to excellence in quality standards.

Location

Mumbai Metropolitan Region

Work experience

Process Manager at eClerx, May 2026 - Present · 1 mo, Navi Mumbai · Hybrid

Associate Process Manager Quality at eClerx, Dec 2021 - Apr 2026 · 4 yrs 5 mos, Navi Mumbai · Hybrid

Quality Executive at NSEIT LIMITED, Jan 2020 - Dec 2021 · 2 yrs, Mumbai, Maharashtra, India

Senior Analyst Quality at eClerx, Jun 2017 - Jan 2020 · 2 yrs 8 mos, On-site

Quality Analyst at Tata Business Services & Support Limited, Aug 2016 - Jun 2017 · 11 mos, Thane, Maharashtra, India

Quality Analyst at Intelenet Global Services Private Ltd., May 2015 - Aug 2016 · 1 yr 4 mos, Thane, Maharashtra, India

Education

Master of Business Administration - MBA, Human Resources Management and Services, Symbiosis Centre for Distance Learning